Sometimes we aren't able to find an available translator in under 2 minutes because:
Our translators are busy with other conversations. You should try again in 30 minutes if you are able to wait.
We don't have enough translators for that language pair. We are regularly signing up hundreds of translators to our community and we encourage you to share with people you know.
Please let us know if you consistently have trouble with a specific language pairing, and we will work to recruit more volunteers. You can check out our match rates on our website to find out how likely you are to match with a translator on our app.