Tarjimly FAQs

Information about using Tarjimly for language access or joining Tarjimly as a translator

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37 articles in this collection
Written by Tarjimly and Sara Haj-Hassan

Are Conference Calling and Paid Interpreters Reverting to Premium?

Are you wondering if certain features are reverting to our paid subscription? Are you wondering why? Or how this will affect you?
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Written by Tarjimly
Updated over a week ago

What is the Tarjimly Hotline?

Learn more about our hotline service, how to use it, and what our translators experience when receiving hotline requests.
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Written by Tarjimly
Updated over a week ago

How to add a non-US number to a conference call

Are you located outside of the US or would like to add a non-US # to a conference call on our app? Here's how.
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Written by Tarjimly
Updated over a week ago

How to add an interpreter to a Zoom call or other meeting software.

Learn how to add an interpreter to meeting software such as Zoom or GoToMeeting.
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Written by Tarjimly
Updated over a week ago

What is Tarjimly Premium? What is Premier NGO?

Are you curious about Tarjimly Premium? What about Premier NGO? Learn about each subscription, the features they offer, and how to sign up.
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Written by Tarjimly
Updated over a week ago

Can I translate legal/immigration court documents using Tarjimly?

Is it possible to use Tarjimly volunteer translators to translate legal or immigration court documents?
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Written by Sara Haj-Hassan
Updated over a week ago

How to make a call on Tarjimly

Want to connect with the interpreter on a call? Here's how.
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Written by Sara Haj-Hassan
Updated over a week ago

Why is there a paid version of Tarjimly?

Are you wondering why Tarjimly offers a paid Premium subscription if Tarjimly translators volunteer for free? Here is the explanation.
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Written by Tarjimly
Updated over a week ago

What is Premier Translator status?

Learn what Premier Translator status is, what the training entails, and how to achieve it.
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Written by Tarjimly
Updated over a week ago

How to assess if someone is a threat to themselves or others

Do you think someone you are translating for may harm themselves or others? Learn how to detect signs, and how to report a concern.
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Written by Tarjimly
Updated over a week ago

How to identify abuse?

Are you worried about someone you translated for? Do you suspect abuse? Learn some signs and causes of abuse, and how to report a concern.
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Written by Tarjimly
Updated over a week ago

Privacy Policy

Learn about your privacy rights and how Tarjimly keeps your information safe. Read about what information is collected, and how it is used.
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Written by Tarjimly
Updated over a week ago

Raise a concern about a user's well-being

Do you have concerns about someone you're translating for? Do you want to know how to raise a concern?
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Written by Tarjimly
Updated over a week ago

Terms and Conditions

Information on account access, communications, use of data, intellectual property, payments, disputes, liability, and other terms of use.
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Written by Tarjimly
Updated over a week ago

Resources and Support for Volunteer Translators and Interpreters

Volunteers may wish to consult others about situations they find themselves in, or may seek emotional support. Here are some resources.
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Written by Tarjimly
Updated over a week ago

Can I take the conversation off of the Tarjimly app?

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Written by Sara Haj-Hassan
Updated over a week ago

What is Tarjimly Filters and how does it work?

Learn about the Tarjimly Premium feature: Filters. Learn about filter, how it works, and how maximize your match.
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Written by Tarjimly
Updated over a week ago

How to report inappropriate behavior on the app.

Is someone causing problems, such as harassment (sexual or otherwise), spamming, discrimination, etc? Learn how to report them
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Written by Sara Haj-Hassan
Updated over a week ago

How can I provide feedback and share ideas and stories?

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Written by Sara Haj-Hassan
Updated over a week ago

How long does a conversation usually last?

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Written by Sara Haj-Hassan
Updated over a week ago

How can I request for a translator if I signed up as a translator?

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Written by Sara Haj-Hassan
Updated over a week ago

What happens if you can't find a translator for me?

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Written by Sara Haj-Hassan
Updated over a week ago

How long does it take to connect with a translator?

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Written by Sara Haj-Hassan
Updated over a week ago

Does Tarjimly use human 🗣 or machine translation 🤖?

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Written by Sara Haj-Hassan
Updated over a week ago

How many translators do you have and what languages do they speak?

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Written by Sara Haj-Hassan
Updated over a week ago

Which languages is Tarjimly available in?

Information on language availability on Tarjimly.
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Written by Sara Haj-Hassan
Updated over a week ago

Introduction to Tarjimly

What is Tarjimly? About Tarjimly
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Written by Tarjimly
Updated over a week ago

Who should use Tarjimly?

What can Tarjimly translate?
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Written by Tarjimly
Updated over a week ago

Using Tarjimly as a Translator

Translating for AidWorkers/Refugees
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Written by Tarjimly
Updated over a week ago

Who can become a Translator?

Criteria for Translators
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Written by Tarjimly
Updated over a week ago

Translator Screening

Translator Quality Assurance
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Written by Tarjimly
Updated over a week ago

Signing up with Tarjimly

New Users
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Written by Tarjimly
Updated over a week ago

Requesting a Translator

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Written by Tarjimly
Updated over a week ago

Confidentiality

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Written by Tarjimly
Updated over a week ago

Making a Three-way/Conference Call

How to make a three-way call? Learn how to add a 3rd or 4th person to the call.
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Written by Tarjimly
Updated over a week ago

Is Tarjimly Free?

Tarjimly Premium
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Written by Tarjimly
Updated over a week ago

Improving Probabilities for Matching Translation Requests

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Written by Tarjimly
Updated over a week ago