Tarjimly FAQs

What is the Tarjimly Hotline?

Learn more about our hotline service, how to use it, and what our translators experience when receiving hotline requests.

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How to add a non-US number to a conference call

Are you located outside of the US or would like to add a non-US # to a conference call on our app? Here's how.

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How to add an interpreter to a Zoom call or other meeting software.

Learn how to add an interpreter to meeting software such as Zoom or GoToMeeting.

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What is Tarjimly Premium?

Are you curious about what Tarjimly Premium is and what is includes? Learn about its different features.

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Can I translate legal/immigration court documents using Tarjimly?

Is it possible to use Tarjimly volunteer translators to translate legal or immigration court documents?

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How to make a call on Tarjimly

Want to connect with the interpreter on a call? Here's how.

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Why is there a paid version of Tarjimly?

Are you wondering why Tarjimly offers a paid Premium subscription if Tarjimly translators volunteer for free? Here is the explanation.

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What is Premier Translator status?

Learn what Premier Translator status is, what the training entails, and how to achieve it.

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How to assess if someone is a threat to themselves or others

Do you think someone you are translating for may harm themselves or others? Learn how to detect signs, and how to report a concern.

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How to identify abuse?

Are you worried about someone you translated for? Do you suspect abuse? Learn some signs and causes of abuse, and how to report a concern.

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Privacy Policy

Learn about your privacy rights and how Tarjimly keeps your information safe. Read about what information is collected, and how it is used.

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Raise a concern about a user's well-being

Do you have concerns about someone you're translating for? Do you want to know how to raise a concern?

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Terms and Conditions

Information on account access, communications, use of data, intellectual property, payments, disputes, liability, and other terms of use.

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Resources and Support for Volunteer Translators and Interpreters

Volunteers may wish to consult others about situations they find themselves in, or may seek emotional support. Here are some resources.

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Can I take the conversation off of the Tarjimly app?

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Written by Sara Haj-Hassan
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What is Tarjimly Filters and how does it work?

Learn about the Tarjimly Premium feature: Filters. Learn about filter, how it works, and how maximize your match.

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How to report inappropriate behavior on the app.

Is someone causing problems, such as harassment (sexual or otherwise), spamming, discrimination, etc? Learn how to report them

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Written by Sara Haj-Hassan
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How can I provide feedback and share ideas and stories?

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How long does a conversation usually last?

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How can I request for a translator if I signed up as a translator?

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What happens if you can't find a translator for me?

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How long does it take to connect with a translator?

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Does Tarjimly use human 🗣 or machine translation 🤖?

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How many translators do you have and what languages do they speak?

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Which languages is Tarjimly available in?

Information on language availability on Tarjimly.

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Written by Sara Haj-Hassan
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Introduction to Tarjimly

What is Tarjimly? About Tarjimly

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Who should use Tarjimly?

What can Tarjimly translate?

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Using Tarjimly as a Translator

Translating for AidWorkers/Refugees

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Who can become a Translator?

Criteria for Translators

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Translator Screening

Translator Quality Assurance

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Signing up with Tarjimly

New Users

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Requesting a Translator

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Confidentiality

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Making a Three-way/Conference Call

How to make a three-way call? Learn how to add a 3rd or 4th person to the call.

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Is Tarjimly Free?

Tarjimly Premium

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Improving Probabilities for Matching Translation Requests

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