If you need your job reopened to reconnect with your Tax Pro in the chat, please reach out to the Support Team via the Help Chat button at the bottom right-hand corner of your screen.

Your job can be reopened for the following:

  • Need to ask follow up questions to your Pro about your completed return

  • There was something missed on your return that needs to be amended

  • You received a notice from the IRS for your return

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