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Getting help
Getting help
It's why you're here and it's what we do
16 articles in this collection
Written by
Success Team
Creating your profile
How can I correct my name in my profile if I accidentally misspelled it?
Options...
Written by
Success Team
Updated over a week ago
Can I connect my Facebook login account with my username login account?
Not at the moment...
Written by
Success Team
Updated over a week ago
Accessing and using Taxfyle
How can I report an issue with my engagement?
Talk to us... We're here and ready to listen
Written by
Success Team
Updated over a week ago
How do I reset my password?
It happens to the best of us
Written by
Success Team
Updated over a week ago
I didn't receive my password reset e-mail...
Have you checked your spam folder?
Written by
Success Team
Updated over a week ago
How do I sign out of the app?
Say "Hey Taxfyle, log me out" Just kidding...
Written by
Success Team
Updated over a week ago
I need to reopen my job
We got you covered
Written by
Success Team
Updated over a week ago
Why do I have to keep logging in?
Security. That's why.
Written by
Success Team
Updated over a week ago
How come I can't create/access my account?
Whaaaa???
Written by
Success Team
Updated over a week ago
Why isn't my Pro responding?
Pros aren't always glued to their computers.... we can get in trouble if we tried
Written by
Success Team
Updated over a week ago
Technical
How do I contact Taxfyle?
Connect with Taxfyle by Phone, Email, or Mail
Written by
Success Team
Updated over a week ago
How can I report a technical issue?
They happen to the best of us sometimes, but we're listening!
Written by
Success Team
Updated over a week ago
I'm having technical problems chatting with my Pro, what should I do?
Chat with the Success Team... It's a different system...
Written by
Success Team
Updated over a week ago
I'm having trouble uploading my documents...
Looks like you're going to have to go to the post office... just kidding
Written by
Success Team
Updated over a week ago
Your website is non-responsive and buttons aren't working...
Easy there... let's check your browser...
Written by
Success Team
Updated over a week ago
Pricing and payment
What if my payment fails at check out?
Try, try again...
Written by
Success Team
Updated over a week ago