The Users section in your school admin lets you view and manage all users—students, owners, authors, affiliates, and custom users. From here, you can:
View detailed user lists
Filter and segment users
Send emails
Add users manually
Export user data to a CSV file
Note: Only students can edit their personal information like name or email address. Here's how they can do that.
Viewing users by role
To view a specific type of user (students, authors, etc.), select the relevant tab in the admin sidebar.
Filtering users
To segment users, click Add Filters in any user list view. You can combine multiple filters and even save them (on paid plans).
Available filters
Depending on the type of user, you can apply the following filters from the drop-down menu:
Tags:
Has Tag - View all users who have a specific tag.
Does Not Have Tag(s) - View all users who do not have a specific tag.
Enrollment:
Enrolled in specific bundle(s)
Has access to specific digital download(s)
Enrolled in membership tier(s)
Not enrolled in specific course(s)
Enrolled in any course (toggle off to see students not enrolled)
Issued specific certificate(s)
Enrolled in course(s) before / after [date]
Completed / hasn’t completed course(s)
User Credentials:
Name or email doesn’t contain
Signed up before / after [date]
Last login before / after [date]
Login count greater than [X]
Is author / affiliate / owner
From country [X]
SRC contains [source]
Sales:
Purchases greater than [X]
Purchases less than or equal to [X]
Payment count over / under [X]
Used / not used coupon
Sales with affiliate code
Purchased pricing plan
Refunded before / after [date]
Currently in free trial
Converted from free trial
Did not convert from free trial
Signed up with affiliate code
Saving filters
On paid plans, you can save filters for easy future use. You can also add multiple filters to a saved set.
Exporting user data
School owners can export user data to a CSV file. It will be sent to the school owner's email address.
To export:
Apply your desired filters.
Click Export CSV in the top-right corner.
Wait for the email—larger exports may take a few minutes.
CSV file includes:
User ID – Unique user identifier
Full name – First and last name
Email – Associated account email
Phone number – Phone number if provided
Last login – Date of most recent login
Joined at – Sign-up date
Course count – Number of enrolled courses
SRC – Sign-up source
Country – Based on user’s join IP
Sign-in count – Total logins
Unsubscribe from marketing emails – TRUE (opted out) or FALSE (subscribed)
Affiliate code – Automatically generated (only active when user is set as affiliate)
Billing & delivery address – If saved during checkout
Tags – All assigned tags