This feature allows you to assign multiple students (from different families) to a single contact. The feature is useful for situations where you need to assign someone (such as a school teacher or counsellor) to multiple students to allow them to easily keep track of student progress.
Family Contact vs Student Contact
This feature should not be confused with the Family Contact -- these profiles differ in the following ways:
A Family Contact can only be assigned to a single family, but a Student Contact can be assigned to multiple students (regardless of the family they’re assigned to).
A Family Contact will have access to all students in the family, while a Student Contact can be assigned to specific students in a family.
A Family Contact can receive lesson reminder emails - this option isn’t available for Student Contacts.
Enabling the Add-on
Click on "Account & Settings" and then click on "Integrations & Add-ons".
Use the "Search" field and enter "Student Contacts".
Click on the "Enable" link.
Usage
Adding A Student Contact
To add a student contact, follow the steps below:
Click on "Students" and then click on "Students".
Click on the "Add Student Contact" option on the right-hand side.
Select the relevant active students in the “Students Assigned to” field and complete the rest of the form.
If you would like the student contact to receive lesson notes, check that the option is enabled on the form.
Enable a user account if required.
Submit the form to save your changes.
Assigning a Student Contact to a Student
To assign a contact to a student, follow the steps below:
Click on "Students" and then click on "Students".
Click on "Edit" next to the student's profile you'd like to add the contact to (this can also be done when adding a new student to Teachworks).
Scroll down to the “Student Contacts” section and choose the relevant contact/contacts from the list
Submit the form to save your changes.
Email Notifications
Welcome Email
Once the add-on has been enabled, an additional notification template will become available. You can find the steps to edit the template in this article: Customizing Notification Templates.
Lesson Notes
You can enable the option to send lesson notes directly on the student contact’s profile. The family template is used for student contacts.
Disabling the Add-On
If you’ve added several student contacts and you disable the add-on, the profiles will still be visible in your account. If you would like to remove the student contacts entirely, you will need to delete the profiles.