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Agent app
Agent app
Help guides for agents
4 articles
Your schedule
How to submit your working availability
How to tell your manager when you're available to work
How to clock in and out
Learn how to clock in and out of your shifts or report overtime
How to request to change or swap a shift
How to send a request to change or swap your shift
Your performance
Surfers guide to time-on-task
Learn how Surfboard calculates your time-on-task score