Overview
TELA automatically records customer details whenever a purchase is made through your store.
This allows you to track customer behavior, analyze buying patterns, and build stronger relationships.
How to Access Customer Records
Log into your dashboard
Click Customers
You will see a list of customers who have completed purchases.
What Information Is Available
Customer records may include:
Full name
Contact details
Order history
Total spending
Transaction dates
This information helps you better understand your customer base.
Why Customer Management Is Important
Identify Repeat Buyers
You can see which customers purchase frequently.
Track Purchase History
Understanding what customers buy helps you recommend related products.
Improve Marketing
Customer data helps you create targeted offers and promotions.
Increase Retention
Engaging repeat customers is often more profitable than acquiring new ones.
Best Practices
Review customer data regularly
Reward repeat customers with promotions
Keep communication professional
Use insights to improve product offerings
Understanding your customers helps you build a sustainable business.