Overview
TELA records and tracks all payments made through your storefront. Understanding how the payment process works ensures you fulfill orders confidently and avoid financial errors.
Each user have a designated account number that you can use to recieve money.
The Payment Flow From Storefront Explained
When a customer places an order:
Step 1: Customer Selects Product
The customer browses your store and adds products to their cart.
Step 2: Checkout
The customer proceeds to checkout and enters their payment details.
Step 3: Payment Processing
The payment is securely processed.
Step 4: Transaction Record
Once payment is completed:
A transaction is created
It appears in your dashboard
The status updates accordingly
Step 5: Notification
You receive a notification confirming the transaction.
Important Rule
Only fulfill orders when the transaction status is marked Successful.
Do not deliver goods or services if the status is:
Pending
Failed
Viewing Payment Details
To view full payment details:
Go to Transactions
Click the specific transaction
Review:
Customer information
Amount paid
Products purchased
Payment status
Date and time
This ensures transparency and proper record keeping.