Overview
If you are unable to log into your TELA account, the issue is usually related to incorrect credentials or browser settings.
Steps to Resolve Login Problems
Step 1: Confirm Your Email Address
Ensure you are using the correct registered email.
Step 2: Reset Your Password
If unsure about your password, use the reset option.
Step 3: Clear Browser Cache
Old stored data may cause login issues.
Step 4: Try a Different Browser or Device
If Login Still Fails
Contact support and provide:
Your registered email
Screenshot of error message
Device/browser used
Never share your password when seeking assistance.