Overview
Your password protects access to your business account. If you forget your password or cannot log in, you can securely reset it within minutes.
For security reasons, password resets must be completed using your registered email address.
How to Reset Your Password
Follow these steps:
Go to the TELA login page or the profile page
Click Forgot Password
Enter your registered email address
Click Submit
Check your email inbox
Click the password reset link
Create a new secure password
Confirm and save
You will now be able to log in with your new password.
If You Do Not Receive the Reset Email
If the reset email does not arrive:
Check your spam or junk folder
Confirm that you entered the correct email address
Wait a few minutes and refresh your inbox
If you still cannot find the email, contact support for assistance.
Tips for Creating a Strong Password
For better security:
Use at least 8 characters
Include uppercase and lowercase letters
Add numbers and symbols
Avoid common words or predictable patterns
Never share your password with anyone.