If you're experiencing an error in the app, we understand it can be frustrating, but we're here to help!
Here are a few things you can try
Update the app: Check if there’s an update available.
Reinstall the app: Uninstall and reinstall the app to ensure you're using the latest version.
We update the app frequently, so making sure you're on the latest version can often resolve issues.
Still having problems?
If the app is still not working properly, follow these steps:
Open a chat via the green icon at the bottom right of this page and select the option to report a technical issue.
Explain the problem you're encountering.
If specific shifts are impacted, provide the dates and the hiring company’s name.
Specify which section or element of the app is affected.
Indicate whether you're using the Android or iOS version of the app.
If possible, include a screenshot of the issue.
Thank you in advance for reporting the error. Once we have handled your report, we will immediately forward it to our technical team!