The essential step to successfully enrolling in smart charging is identifying your specific utility plan name. Your electric utility bill contains this information. We've prepared this guide to help you navigate your bill and find this information.
What’s on your electric utility bill?
Your electric utility bill is divided into several sections, each providing information about your electricity consumption, charges, and more. Here are some key sections you may find:
Account Summary:
This section provides a snapshot of your account, including the total amount due, previous balance, payments made, and current charges.
Service and Meter Data:
Here, you'll find detailed information about your electricity consumption, including the meter reading data, total kilowatt-hours (kWh) used, and the billing period.
Delivery Charges:
These are the charges associated with delivering electricity to your home. It includes transmission and distribution charges, among others.
Finding your utility plan name
Look for a section named “Rate” or similar:
Often, the utility plan name is listed in a section labeled “Rate,” “Plan,” “Tariff,” or something similar. It is typically located near the service and meter data.
Identify the plan name:
The plan name could be listed as “Residential,” “Time of Use (TOU),” “Demand Rate,” or other specific names, depending on the electricity provider and the type of plan you are enrolled in.
Note down the plan name:
Make a note of this name as you will need to enter it during the Smart Charging enrollment process in TenetConnect.
Example utility plan names
Residential: A standard plan with fixed rates, not dependent on the time of electricity usage.
Time of Use (TOU): Rates vary depending on the time of day electricity is used, with different rates for peak and off-peak hours.
Enrolling in Smart Charging
With your utility plan name at hand, you are ready to complete smart charging enrollment on TenetConnect:
Log into Tenet.com
Navigate to the smart charging section on your loan summary view
Enter your preferred schedule and utility plan name as noted from your electric bill
Complete the enrollment process following the on-screen prompts
Need assistance?
If you have any difficulty finding your utility plan name or have more questions about smart charging, feel free to reach out to our team in our dedicated TenetConnect slack channel, and we’ll be happy to assist you!
Happy charging with TenetConnect! ⚡🚗