What's DHL Express and how do I use it ?

DHL Express is DHL's international shipping option, which means that DHL Express supports European domestic shipments, but does not support domestic shipments from anywhere else. For U.S. businesses, this means that DHL Express should strictly be used as an international option, or as a main European partner if your supply chain can originate shipments from Europe.

Tengiva can support the following DHL services:

DHL Express (Currently available)
- BreakBulkEconomy
- BreakBulkExpress
- DomesticEconomySelect
- DomesticExpress
- DomesticExpress1030
- DomesticExpress1200
- EconomySelect
- EconomySelectNonDoc
- EuroPack
- EuropackNonDoc
- Express1030
- Express1030NonDoc
- Express1200NonDoc
- Express1200
- Express900
- Express900NonDoc
- ExpressEasy
- ExpressEasyNonDoc
- ExpressEnvelope
- ExpressWorldwide
- ExpressWorldwideB2C
- ExpressWorldwideB2CNonDoc
- ExpressWorldwideECX
- ExpressWorldwideNonDoc
- FreightWorldwide
- GlobalmailBusiness
- JetLine
- JumboBox
- LogisticsServices
- SameDay
- SecureLine
- SprintLine
DHL (ECS) eCommerce Solutions
DHL Paket
- DHL Parcel/

How to get my DHL number ?

If you do not have this number, consult your onboarding sheet or your DHL representative.

Navigate DHL.com
Create an account by filling out the required fields. If you are already registered, log in using the button at the top right corner.
Click on the “My Shipment Settings” menu at the top

4. Click on My DHL Accounts

Then you should be able to see your account number.

DHL Express: Import/Export Accounts

DHL Express is unique in designating its users as an import or export account. All DHL Express customers will be given an export account, while import accounts will only be set up if the customer requires a returns account with DHL Express.

How do I track my order?

DHL eCommerce tracking will work similarly to other carrier integrations. It is important to note that DHL sometimes hands packages off to USPS for last-mile delivery in the United States, so tracking for final delivery is dependent on DHL receiving the updates from USPS and then providing that information on to Tengiva.

Using shipping carrier APIs

A shipping carrier API, like the MyDHL API, allows platforms to integrate with carrier services, automating shipping processes, tracking, and other shipping logistics operations. For your platform ‘Powered by Tengiva’ connecting with DHL through an API ensures seamless shipping management and real-time access to your DHL services for order fulfillment.

Steps to complete the integration with DHL express - My DHL API:

Register on the DHL Developer Portal

Go to the DHL Developer Portal.
Create an account by filling out the required fields. If you are already registered, log in using the button at the top right corner.

2. Account verification

Once registered, DHL will send an email to verify your account.
Click the verification link in the email to activate your account and set up your password.

3. Request access to DHL Express - MyDHL API

After verification, log in to the DHL Developer Portal.
Navigate to the DHL Express - MyDHL API page and click the ‘Get Access’ button at the top right corner to request access.

4. Approval and access credentials

Once the DHL team reviews and approves your request, you will receive a confirmation email.
To access your API credentials, click the link in the email or log in to the User Dashboard at the top right corner of the portal. You will find your credentials under DHL Express - MyDHL API - DHL Express - CA in the 'Apps' section.