All inquiries about IngramSpark and setting up Ingram Share & Sell links should be directed to Ingram, as Tertulia is a separate company and we cannot access your Ingram account.
You can reach out here: https://help.ingramspark.com/hc/en-us/requests/new.
You can also consult the FAQ guide for Ingram customers here: https://www.ingramspark.com/ecommerce-faq-publisher.