Technical recommendations aimed at the company’s systems or IT department, applicable in cases where emails sent from the platform are not properly received or when access or use of the platform is blocked. These issues may be related to internal network restrictions (such as filters, firewalls, or proxies). Below is the necessary information to guarantee the correct operation of Testkokoro in corporate environments.
1. Domains to whitelist
The following domains must be whitelisted:
testkokoro.com
api.testkokoro.com
Additionally, all subdomains under .testkokoro.com
must be allowed in the network, including multiple levels (for example: api.testkokoro.com).
2. Firewall or proxy exceptions
Add the following exceptions in the firewall or proxy:
Subdomains of
.testkokoro.com
Open ports: 80, 8080, and 443 (inbound and outbound)
Protocols: http://, https://, ws://
It is also recommended to unblock the following domains used by external services linked to the platform’s operation:
*.googleapis.com
*.jquery.com
*.s3.amazonaws.com
*.ziggeo.com
*.zoom.com
fonts.gstatic.com
*.appsync-api.us
3. Access requirements
To use the platform, both for administrator users and evaluated persons, only the following are required:
Internet access
Access to the Testkokoro website
Note: No software is installed on the client’s servers.
4. IPs to unblock
Access must be allowed to the following IPs:
137.184.226.105:8080
137.184.226.105
*.api.testkokoro.com
5. Supported browsers
The platform is compatible with the following browsers (or higher versions):
Mozilla Firefox version 30
Google Chrome version 50
Safari version 9
6. Cache configuration
Servers and browsers must be configured to:
Always refresh and show the latest version of the site
Avoid caching previous versions, as this can affect active sessions
7. Email addresses to allow
Emails must be allowed from the following addresses:
Domain: @testkokoro.com