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Technical recommendations for optimal platform performance

Guide with technical recommendations to ensure the proper functioning of the platform within corporate environments.

Updated over 2 weeks ago

Technical recommendations aimed at the company’s systems or IT department, applicable in cases where emails sent from the platform are not properly received or when access or use of the platform is blocked. These issues may be related to internal network restrictions (such as filters, firewalls, or proxies). Below is the necessary information to guarantee the correct operation of Testkokoro in corporate environments.


1. Domains to whitelist

The following domains must be whitelisted:

  • testkokoro.com

  • api.testkokoro.com

Additionally, all subdomains under .testkokoro.com must be allowed in the network, including multiple levels (for example: api.testkokoro.com).


2. Firewall or proxy exceptions

Add the following exceptions in the firewall or proxy:

  • Subdomains of .testkokoro.com

  • Open ports: 80, 8080, and 443 (inbound and outbound)

  • Protocols: http://, https://, ws://

It is also recommended to unblock the following domains used by external services linked to the platform’s operation:

  • *.googleapis.com

  • *.jquery.com

  • *.s3.amazonaws.com

  • *.ziggeo.com

  • *.zoom.com

  • fonts.gstatic.com

  • *.appsync-api.us


3. Access requirements

To use the platform, both for administrator users and evaluated persons, only the following are required:

  • Internet access

  • Access to the Testkokoro website

Note: No software is installed on the client’s servers.


4. IPs to unblock

Access must be allowed to the following IPs:

  • 137.184.226.105:8080

  • 137.184.226.105

  • *.api.testkokoro.com


5. Supported browsers

The platform is compatible with the following browsers (or higher versions):

  • Mozilla Firefox version 30

  • Google Chrome version 50

  • Safari version 9


6. Cache configuration

Servers and browsers must be configured to:

  • Always refresh and show the latest version of the site

  • Avoid caching previous versions, as this can affect active sessions


7. Email addresses to allow

Emails must be allowed from the following addresses:

Domain: @testkokoro.com

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