IMPORTANT: When you factory reset your Tetherbox , this will delete all your devices and erase all your data. This action cannot be undone.

When would I need to factory reset a Tetherbox?

We recommend factory resetting your Tetherbox when moving to a new geographical location or switching across to a new Timeline.

For example, you were using a Tetherbox on a test site and decided to move it to a client site. Or, a client who has multiple locations asked you to take a Tetherbox from an existing location and move it a brand new one.

How do I Factory Reset a Tetherbox?

  1. Locate the Tetherbox on the Tetherboxes page 
  2. Tap the name of the Tetherbox:

  3. Tap the red button named "Factory Reset":

4. Tap 'I am sure I want to proceed!' 

Note: You will be prompted to enter your email and password to confirm you want to factory reset this Tetherbox.

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