FAQ

Does Tether support H.265?

How to use H.265 with Tether.

Written by Roman Gaufman
Updated over a week ago

How can I use the Audio Challenge feature?

Can I use a PA or tannoy system on site?

Written by Alex Berkut
Updated this week

Can I attach additional external storage to a Tetherbox?

Attaching USB and NAS devices to a Tetherbox

Written by Roman Gaufman
Updated over a week ago

Does Tether Integrate with Paxton?

How does the Tether integration with Paxton work?

Written by Roman Gaufman
Updated over a week ago

10 Questions to Ask Your CCTV Supplier

Written by Alex Berkut
Updated over a week ago

How to fix a boot device?

Solve the "Reboot and Select proper Boot device" issue.

Written by Alex Berkut
Updated over a week ago

What security standards does Tether follow?

The standards Tether observes to keep your data safe

Written by Roman Gaufman
Updated over a week ago

What is the difference between "Monitor" and "Record" mode?

Explanation of the difference between the 2 recording modes Tether has.

Written by Alex Berkut
Updated over a week ago

Can I use multi-factor authentication?

How to use two-factor authentication with Tether

Written by Roman Gaufman
Updated over a week ago

How do I reset my password?

What to do if you've forgotten your password

Written by Alex Berkut
Updated over a week ago

How do I add a Custom Mask to a Camera?

Masking out parts of the image reduces the number of false events

Written by Alex Berkut
Updated this week

Do you have iOS and Android apps?

Information about our mobile apps: iPhone, iPad, Android

Written by Roman Gaufman
Updated over a week ago

What is Tether's Support & SLA Policy?

This article explains the support mechanisms available at Tether

Written by Roman Gaufman
Updated over a week ago

Can a Tetherbox monitor more than 5 cameras?

This article explains the monitoring capabilities when using a Tetherbox to only record certain cameras in a larger system

Written by Cameron Duodu
Updated over a week ago

How do I find my activated Tetherbox?

Explanation how you can search for your activated units.

Written by Roman Gaufman
Updated over a week ago

How do I share events/information from the platform?

This article explains how to share information outside of the platform

Written by Roman Gaufman
Updated over a week ago

Can I connect a monitor to the Tetherbox to view cameras locally?

How to get the Tether platform displayed on a TV or Monitor

Written by Roman Gaufman
Updated over a week ago

How do I flag an event?

What can you flag and how are flagged events protected.

Written by Roman Gaufman
Updated over a week ago

How do I factory reset a Tetherbox?

This article explains why you may need to reset a Tetherbox and how to do this.

Written by Roman Gaufman
Updated over a week ago

How do I tunnel into a device?

Remotely update firmwares and reconfigure any network device.

Written by Roman Gaufman
Updated over a week ago

How do I update Hikvision firmware remotely?

Learn how to update firmware remotely without driving to site

Written by Roman Gaufman
Updated over a week ago

Which cameras and DVRs/NVRs are compatible with Tether?

This article will give you a better understanding of which cameras are compatible with your Tetherbox

Written by Roman Gaufman
Updated over a week ago