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FAQ
FAQ
Common questions we are asked at Tether
22 articles in this collection
Written by
Roman Gaufman,
Alex Berkut,
and
Cameron Duodu
Does Tether support H.265?
How to use H.265 with Tether.
Written by
Roman Gaufman
Updated over a week ago
How can I use the Audio Challenge feature?
Can I use a PA or tannoy system on site?
Written by
Alex Berkut
Updated this week
Can I attach additional external storage to a Tetherbox?
Attaching USB and NAS devices to a Tetherbox
Written by
Roman Gaufman
Updated over a week ago
Does Tether Integrate with Paxton?
How does the Tether integration with Paxton work?
Written by
Roman Gaufman
Updated over a week ago
10 Questions to Ask Your CCTV Supplier
Written by
Alex Berkut
Updated over a week ago
How to fix a boot device?
Solve the "Reboot and Select proper Boot device" issue.
Written by
Alex Berkut
Updated over a week ago
What security standards does Tether follow?
The standards Tether observes to keep your data safe
Written by
Roman Gaufman
Updated over a week ago
What is the difference between "Monitor" and "Record" mode?
Explanation of the difference between the 2 recording modes Tether has.
Written by
Alex Berkut
Updated over a week ago
Can I use multi-factor authentication?
How to use two-factor authentication with Tether
Written by
Roman Gaufman
Updated over a week ago
How do I reset my password?
What to do if you've forgotten your password
Written by
Alex Berkut
Updated over a week ago
How do I add a Custom Mask to a Camera?
Masking out parts of the image reduces the number of false events
Written by
Alex Berkut
Updated this week
Do you have iOS and Android apps?
Information about our mobile apps: iPhone, iPad, Android
Written by
Roman Gaufman
Updated over a week ago
What is Tether's Support & SLA Policy?
This article explains the support mechanisms available at Tether
Written by
Roman Gaufman
Updated over a week ago
Can a Tetherbox monitor more than 5 cameras?
This article explains the monitoring capabilities when using a Tetherbox to only record certain cameras in a larger system
Written by
Cameron Duodu
Updated over a week ago
How do I find my activated Tetherbox?
Explanation how you can search for your activated units.
Written by
Roman Gaufman
Updated over a week ago
How do I share events/information from the platform?
This article explains how to share information outside of the platform
Written by
Roman Gaufman
Updated over a week ago
Can I connect a monitor to the Tetherbox to view cameras locally?
How to get the Tether platform displayed on a TV or Monitor
Written by
Roman Gaufman
Updated over a week ago
How do I flag an event?
What can you flag and how are flagged events protected.
Written by
Roman Gaufman
Updated over a week ago
How do I factory reset a Tetherbox?
This article explains why you may need to reset a Tetherbox and how to do this.
Written by
Roman Gaufman
Updated over a week ago
How do I tunnel into a device?
Remotely update firmwares and reconfigure any network device.
Written by
Roman Gaufman
Updated over a week ago
How do I update Hikvision firmware remotely?
Learn how to update firmware remotely without driving to site
Written by
Roman Gaufman
Updated over a week ago
Which cameras and DVRs/NVRs are compatible with Tether?
This article will give you a better understanding of which cameras are compatible with your Tetherbox
Written by
Roman Gaufman
Updated over a week ago