FAQ

Common questions we are asked at Tether

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15 articles in this collection
Written by Roman Gaufman, Aaron Ware, and Alex Berkut

How to fix a boot device?

Solve the "Reboot and Select proper Boot device" issue.
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Written by Alex Berkut
Updated this week

What security standards does Tether follow?

The standards Tether observes to keep your data safe
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Written by Roman Gaufman
Updated over a week ago

Can I use multi-factor authentication?

How to use two-factor authentication with Tether
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Written by Roman Gaufman
Updated over a week ago

How do I reset my password?

What to do if you've forgotten your password
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Written by Alex Berkut
Updated over a week ago

Do you have iOS and Android apps?

Information about our mobile apps: iPhone, iPad, Android
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Written by Roman Gaufman
Updated over a week ago

What is Tether's Support & SLA Policy?

This article explains the support mechanisms available at Tether
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Written by Roman Gaufman
Updated over a week ago

Can a Tetherbox5 monitor more than 5 cameras?

This article explains the monitoring capabilities when using a Tetherbox to only record certain cameras in a larger system
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Written by Aaron Ware
Updated over a week ago

How do I find my activated Tetherbox?

Explanation how you can search for your activated units.
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Written by Roman Gaufman
Updated over a week ago

How do I share events/information from the platform?

This article explains how to share information outside of the platform
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Written by Roman Gaufman
Updated over a week ago

Can I connect a monitor to the Tetherbox to view cameras locally?

How to get the Tether platform displayed on a TV or Monitor
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Written by Roman Gaufman
Updated over a week ago

How do I flag an event?

What can you flag and how are flagged events protected.
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Written by Roman Gaufman
Updated over a week ago

How do I factory reset a Tetherbox?

This article explains why you may need to reset a Tetherbox and how to do this.
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Written by Roman Gaufman
Updated over a week ago

How do I tunnel into a device?

Remotely update firmwares and reconfigure any network device.
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Written by Roman Gaufman
Updated over a week ago

How do I update Hikvision firmware remotely?

Learn how to update firmware remotely without driving to site
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Written by Roman Gaufman
Updated over a week ago

Which cameras and DVRs/NVRs are compatible with Tether?

This article will give you a better understanding of which cameras are compatible with your Tetherbox
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Written by Roman Gaufman
Updated over a week ago