FAQ

How to fix a boot device?

Solve the "Reboot and Select proper Boot device" issue.

Written by Alex Berkut
Updated over a week ago

What security standards does Tether follow?

The standards Tether observes to keep your data safe

Written by Roman Gaufman
Updated over a week ago

Can I use multi-factor authentication?

How to use two-factor authentication with Tether

Written by Roman Gaufman
Updated over a week ago

How do I reset my password?

What to do if you've forgotten your password

Written by Alex Berkut
Updated over a week ago

Do you have iOS and Android apps?

Information about our mobile apps: iPhone, iPad, Android

Written by Roman Gaufman
Updated over a week ago

What is Tether's Support & SLA Policy?

This article explains the support mechanisms available at Tether

Written by Roman Gaufman
Updated over a week ago

Can a Tetherbox5 monitor more than 5 cameras?

This article explains the monitoring capabilities when using a Tetherbox to only record certain cameras in a larger system

Written by Cameron Duodu
Updated over a week ago

How do I find my activated Tetherbox?

Explanation how you can search for your activated units.

Written by Roman Gaufman
Updated over a week ago

How do I share events/information from the platform?

This article explains how to share information outside of the platform

Written by Roman Gaufman
Updated over a week ago

Can I connect a monitor to the Tetherbox to view cameras locally?

How to get the Tether platform displayed on a TV or Monitor

Written by Roman Gaufman
Updated over a week ago

How do I flag an event?

What can you flag and how are flagged events protected.

Written by Roman Gaufman
Updated over a week ago

How do I factory reset a Tetherbox?

This article explains why you may need to reset a Tetherbox and how to do this.

Written by Roman Gaufman
Updated over a week ago

How do I tunnel into a device?

Remotely update firmwares and reconfigure any network device.

Written by Roman Gaufman
Updated over a week ago

How do I update Hikvision firmware remotely?

Learn how to update firmware remotely without driving to site

Written by Roman Gaufman
Updated over a week ago

Which cameras and DVRs/NVRs are compatible with Tether?

This article will give you a better understanding of which cameras are compatible with your Tetherbox

Written by Roman Gaufman
Updated over a week ago