Enabling ONVIF and Hikvision CGI allows the TetherBox to communicate with the camera and unlocks certain functionality including PTZ Controls, the ability to reconfigure resolution/bitrate, the ability to monitor the camera's internal health stats and more.

It is recommended that Hikvision CGI and ONVIF are both enabled. Hikvision used to enable these by default but they are disabled in recent firmwares. If these are disabled on your camera, please follow the steps below.

Please Note: Your specific camera model and firmware version may be different to what you see in the screenshots. Please refer to your camera manual if you are not able to find the relevant options.

1. Log in to your camera's admin interface. You can do this by entering the camera's IP address if you are on-site, or you can Tunnel to the camera remotely.

2. Tap on "Configuration" > "Advanced Settings"

3. Tick "Hikvision-CGI" and "Enable ONVIF", followed by "Save"

4. Tap on "Add" to add a new user

5. Fill in the same username/password you have configured in the Timeline

6. You should see the new user in the table