TetherX is a cloud-based platform that is designed to work seamlessly across all devices, including PCs, laptops, tablets, and mobile phones. We fully support and embrace H.265 for high-quality video playback. However, we rely on web standards and browser support to ensure that our platform can be accessed without any additional software installation.

Unfortunately, many browsers and devices do not yet support H.265, which may result in playback issues. In such cases, please note that this is beyond TetherX's control.

To ensure maximum compatibility, we recommend switching to H.264 unless you are confident that the customer's device is capable of playing high-definition H.265 video. It is worth noting that popular browsers such as Microsoft Edge, Google Chrome, and Firefox do not currently support H.265.

A full list of compatible H.265 browsers is available at https://caniuse.com/hevc, which presently includes only Safari on iPhone and macOS. Alternatively, you can use Samsung Browser on an Android device to enable H.265 playback.