TetherX use the "email integration" to send alarm reports to Sentinel and IMMIX. This is also known as "Generic Video Interface" (if live view is required) or "Generic Line Interface" (if alerts with pre/post capture snapshots is sufficient).
Operators are able to see live view directly within their monitoring software of choice, they are able to receive alerts with snapshots. They can also access the TetherX platform directly, without any special setup such as port forwarding or VPNs if they need to see more context and other cameras/devices.
We also support feeding video surveillance and alarm receiving data to the CONXTD platform.
The setup process is straightforward but requires Sentinel or IMMIX to be set up to receive email events (e.g. to set up a line handler). Once this is set up on the ARC side, please follow these steps:
1. On the TetherX platform, go to the Locations page
2. Press the Edit Location button
3. Select the Sentinel and IMMIX Tab
4. Tick the checkbox and fill in SMTP details provided by your ARC
Once saved, all Machine Learning (e.g. Calipsa / DeepAlert), Analytics (e.g. object unattended) and VMD (Video Motion Detection) events will be sent to the alarm receiving centre with pre/post capture snapshots.
Adding a live feed to Sentinel or IMMIX
Please refer to this page for instructions how to add a live camera feed: Adding a live camera feed to IMMIX or Sentinel
What are the advantages of using TetherX with Sentinel or IMMIX?
The advantages of using adding TetherX to an existing network include:
Secure Communication - All communication is secure and encrypted, please refer to our security whitepaper. You do not need to worry about keeping firmware up to date or potentially exposing the local network to external threats.
Easy camera setup - In fact, no need to set up cameras, you just enter the SMTP line handler details once within TetherX, not for each camera.
No port forwarding - It can sometimes be challenging and time consuming to work with local IT teams and get the required ports open. It is quite common for a change to be made in the future that breaks this initial working setup.
No need for static IP or external direct connections - This is especially useful when using cellular/4G/5G connections which may not allow direct connections or when deploying in corporate networks with strict IT policies.
Reliable setup - if you replace a camera, if someone resets a router or a camera, if changes are made on the network, everything keeps operating correctly. If for whatever reason something is not right, the relevant parties are notified before a critical alarm event fails to be sent to the ARC.
Reliable signalling - alarms are not silently dropped during busy periods, if an alarm can't be reported, a health alert is raised.
Better alerts - TetherX generates more and better quality images for both direct consumption by the operator and for increased accuracy with Calipsa.
More Alerts - We can detect if someone unplugs network devices, we have various other health checks and reports.
Better Device Compatibility - Different manufacturers, models or even firmware versions often determine the quality of the alarm data that is sent through to the ARC, TetherX effectively upgrades all of these cameras and ensures the highest quality data is sent no matter what, even with devices that are not directly compatible with your alarm monitoring software.