1. Enable Cortex for a program user
Log in to Thalamus
Select the Gear Icon
Select User Management
Locate the program user you'd like to grant Cortex access to
Select the pencil icon under Features. A window will open
Select the box next to Cortex. The box will turn teal
Click anywhere outside the window. The user's access will update
Note: The program user must already be added to your Thalamus program before you can enable Cortex access. If the user does not appear in the list, add them to your program first.
To grant access to more than one user, repeat these steps for each user or use the bulk update steps below. Once access is enabled, the user will be able to log in to their Cortex program account.
2. Enable Cortex for multiple program users
Log in to Thalamus
Select the Gear Icon
Select User Management
Select the box to the left of each program user's name
Select the Actions menu on the right side of the screen
Select Manage Features
Select Enable next to Cortex. The option will turn teal
Select Update Users
3. Remove Cortex access from a program user
Important: Once Cortex access is removed, the program user will no longer be able to log in to your Cortex program.
Log in to Thalamus
Select the Gear Icon
Select User Management
Locate the program user you'd like to remove Cortex access from
Select the pencil icon under Features. A window will open
Select the box next to Cortex. The box will turn white
Click anywhere outside the window. The user's access will update
To remove access from more than one user, repeat these steps for each user.
For additional questions or support, please contact our team by emailing customercare@thalamusgme.com.