Faults or defects should be reported as soon as possible after they are discovered. Reporting within two (2) months of noticing the fault is always considered reasonable.

Please note, that this does not apply to delivery damages. Any delivery damages must be reported within two (2) days of receiving the delivery.

To make a claim, contact our Customer Care Team with:

1. Clear photo evidence of the issue.

2. Your order number.

We’ll assist you in resolving the matter promptly.