Faults or defects should be reported as soon as possible after they are discovered. Reporting within two (2) days of noticing the fault is always considered reasonable.
Please note, that this does not apply to delivery damages. Any damage to the delivery must be reported within one (1) day of receipt.
To make a claim, contact our Customer Service with:
1. Clear photo evidence of the issue.
2. Your order number.
We’ll assist you in resolving the matter promptly.