If you are facing an issue with our return center, first ensure that you are raising the return correctly. You can follow the steps outlined
.
If you are still experiencing an issue, please reach out to our customer support team through any of the following channels. Kindly provide:
1. A screenshot of the error.
2. The item(s) you wish to return.
3. The return reason.
4. Your refund preference (Voucher code or original payment method).
NOTE: Voucher codes are not applicable for US, Canada, and Europe.
This information will allow our team to process the return on your behalf.
Channel
Details
Availability
9 AM to 3 AM (UAE time)
9 AM to 3 AM (UAE time)
Call
+971 6005-23-846
9 AM to 9 PM (UAE time)