Where is Thriva available?
Thriva is currently only available for residents of the UK.
Unfortunately, we can't process international orders. Orders placed for delivery outside the UK will be cancelled and a full refund will be processed.
We're currently unable to process orders to:
Jersey, Guernsey and the Channel Islands
Republic of Ireland.
Can my child use Thriva?
Thriva is available to all adults in the UK. Thriva can only be used by adults and we're unable to process tests for anyone under the age of 18.
Please note that an account can not be created for someone under the age of 18. It's a breach of our terms and conditions to attempt to circumvent this restriction, and we have internal procedures in place for handling such instances.
If you're looking to run tests on a child, you should always consult your GP.
I have a physical disability — how can I easily collect my sample?
Hint: Get your blood pumping in a way that feels right for you.
Thriva is working to become the world’s first preventative health service, and we want everyone to be a part of that journey.
Our new autodraw sample collection option is now available, which you can find out about here.
Our finger-prick sample collection guide recommends skipping on the spot and standing up to make sample collection as easy as possible. Having a physical disability may make this difficult.
The most important thing here is to get your blood pumping. You can do that in any way that works for you.
We’d recommend giving the options below a try:
Swinging your arm in circular motions
Continuously clenching your hand into a fist.
Can I test if I'm sick or pregnant?
All of our blood tests are safe for pregnant women but you should leave a note in your health profile to notify the doctor who reviews your results.
If you're sick, it's best to wait until you've recovered to get the best results from your test.
We're a lifestyle tracking service, rather than a diagnostics one. So if you're seriously ill, you should seek medical attention from your doctor instead of trying to diagnose any problems using a Thriva test kit.
I'm transgender, can I use Thriva?
Thriva is working to become the world’s first preventative health service, and we want everyone to be a part of that journey. So if you're transgender, of course you can use Thriva.
If you are using Thriva for general health reasons, then there is no reason you can't - you can fully customise your tests and you can specify your identifying gender after signup, which reporting doctors will see.
Our healthy reference ranges are currently split by biological male and female sex. You can add your identifying gender to your health profile, this is taken into account by our reporting doctors when reviewing your results.
If you are wanting to track specific hormonal markers related to gender-affirming hormone therapy, unfortunately we can't currently support this as it is a very specialist area. We would recommend working with a provider who specialises in managing and monitoring HRT in trans individuals. Additionally, capillary testing can sometimes be prone to sample contamination from topical hormone therapy, which may affect the accuracy of results.
If you have any more questions please drop us a message to hello@thriva.co.
If I'm transitioning, can I use Thriva?
If you're transitioning, you can still do a Thriva test. There are just a couple of things to keep in mind.
If you are using Thriva for general health reasons, then there is no reason you can't - you can fully customise your tests and you can specify your identifying gender after signup, which reporting doctors will see.
If you are wanting to track specific hormonal markers related to gender-affirming hormone therapy, unfortunately we can't currently support this as it is a very specialist area. We would recommend working with a provider who specialises in managing and monitoring HRT in trans individuals.
Additionally, capillary testing can sometimes be prone to sample contamination from topical hormone therapy, which may affect the accuracy of results.
We appreciate the importance of safe and inclusive healthcare, and we’re sorry that we don’t currently offer a package specifically aimed at trans individuals. We hope to offer more tailored options in the future. As we're currently working to become a much more inclusive service, any further feedback you have on how we can do this would be greatly welcomed.
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