If your coaching credits are running low, you can request more directly through the Thrive platform in just a few steps.
Requesting More Credits
Navigate to “My Credits”
Select the number of credits you would like to request
Click “Request credits”
Your request will automatically be sent to your company’s platform administrator for review and approval.
What Happens Next?
Once your request has been approved and the credits have been added to your account, you will receive a confirmation email notification.
Understanding Coaching Credits
Each coaching credit is equal to a 30-minute coaching session on the platform.
Examples:
1 credit = one 30-minute session
2 credit = two 30-minute session or one 60-minute session
3 credit = three 30-minute session or one 90-minute session
4 credit = four 30-minute session or two 60-minute session
Please make sure you request enough credits to cover the length of the session you would like to book.