Welcome to Thrive 2.0! Start here. This article covers your first orientation video and the Hub tour, so you know what you're looking at and how to get around before diving into the rest of the system.
Have a question along the way? Reach out to your CSM anytime, and use Submit Product Feedback (from the Home icon → Send us a message) to share what you're thinking with our product team.
Welcome Video
A quick intro to what you'll see as you navigate Thrive 2.0 — and, just as importantly, how to share your thoughts with our team as you go.
In this video:
Where to find help: the Help Center, and the Send us a message option from the Home icon
How to submit feedback using the four-step Submit Product Feedback form — the area your request relates to, what you were trying to do, the change or feature you have in mind, and why it would help
When to send feedback: anything that feels inefficient, is missing functionality your team needs, or a feature you'd like to see added
A reminder to reach out to your CSM with any questions or issues