If you're planning on changing your vehicle, go to the Ticker app for a new quote and we'll update your documents in the app. You can move your Ticker device yourself.
Your Ticker device
If you’ve got a stick-on Ticker box, we'll send you a new adhesive ring to make sure it sticks well
Take your stick-on Ticker box off your old windscreen, or unplug your plug-in Ticker device
Stick your Ticker box to your new windscreen with the new adhesive ring, or plug your Ticker device into your new vehicle – we’ll send you instructions on where it will go in your new car
You don't have to go through setting up the device again, just check the app is updating as normal.
Your vehicle on the Motor Insurance Database
The Motor Insurance Database is where every insured vehicle appears. Police use it when they scan reg numbers, to check if a vehicle has insurance.
If you're asked about your insurance by police
Up until the time you've chosen to switch your vehicle on the policy, your old vehicle is still insured. However, the Motor Insurance Database will already show your new vehicle.
Your insurance documents in theTicker app will show that you're insured on your old vehicle until your chosen time to switch. The police will understand the situation, but can start a chat with us at ticker.co.uk if they need further information.