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Managing your Ticker policy
How do I make a change to my Ticker policy?
Is there an admin fee to make a change to my policy in the app?
How do I change the vehicle on my policy?
Can I make more than one change to my policy at a time?
I've made the wrong change to my policy. How do I fix it?
When will the change I made to my policy start?
Can I get quotes for different vehicles before I make the change to my policy?
What happens if you can’t insure my new vehicle?
What are Ticker's fees?
How does policy validation work?
How do I update my mileage with Ticker?
How to I change my number plate with Ticker?
What happens if I run out of miles?
How do I make a claim with Ticker?
Who do I talk to about my claim?
What information do I need before I call to make a claim?
The other party involved is saying it’s my fault – what should I do?
What happens if the claim is my fault?
What happens if the claim isn’t my fault?
What happens if my vehicle needs repairing?
What happens if my vehicle is written off?
I left some personal items in my car when it was recovered. How do I get them back?
How long will my repairs take?
Will I get a courtesy car?
Does my insurance cover personal items in my vehicle?
My keys have been lost or stolen. Am I covered?
My car has been stolen. What do I do?
Where do I send dash-cam footage for my claim?
Is damage to my windscreen covered?
I was injured in an accident that wasn’t my fault. What do I do?