Event products are a special type of ticket designed specifically for one-time events, such as conferences, festivals, or special performances. They offer a streamlined checkout process and allow for flexible setup options to cater to unique event needs. This guide will walk you through the steps to create event products on the web.
What are Event Products?
Event products differ from regular entry tickets by offering a simplified checkout process tailored to one-time events. They skip steps like date selection and can be set up for locations outside your usual venue. These products are ideal for events like conventions, festivals, or any event that requires special handling and personalization.
How to set up event products:
đ±Mobile App
đ§ We are working on bringing this feature to the mobile app. Hang on tight!
In the meantime, you can use it on the Web Version.
đ„ïž Web App
On the side menu, click on Products.
Click the blue button at the bottom-right corner of the screen and select Ticket. Then, choose the option to create an Event Ticket.
Enter the event details: Name, description, product Image.
Add the start and end time of the event.
Optionally, set the event as open-ended (no end time).
Or, set the event as multi-day if it spans more than one day.
You can choose your own venue or add a different location (e.g., a convention center).
Choose the area where the event will take place.
If needed, you can add a new area, specifying its capacity and schedule.
Set up pricing. Just like entry tickets, you can create single tickets or group tickets.
Tip: You can also offer tiered pricing (e.g., Early Bird prices, Phase 1 prices, etc.).
To learn more about setting up tiered pricing, check out this article about Setting up tiered pricing for events.
Preview and Publish:
Once youâve entered all event details, you can review an overview of your event product and publish it when youâre ready.
Advanced Settings
After setting up the basic details of your event, you can explore advanced settings to further customize your event product.
Go to the Products menu and select your event.
Click the three dots at the top-right corner of the product page, then select Edit.
Here, youâll be able to toggle on Advanced Settings, including:
Add-ons: Allow customers to add extra products (e.g., merchandise, food, VIP access) during checkout.
Ticket Settings: Add a custom description that will appear on the PDF tickets your customers receive.
Timing Settings: Configure specific settings for ticket booking and redeeming.
Best Practices
Offer multiple price tiers to appeal to different audiences, such as Early Bird or VIP pricing.
Provide clear event details to avoid confusion during the checkout process.
Set realistic capacity limits for your event areas to ensure a smooth experience for your customers.
Use add-ons to upsell related products like VIP packages or exclusive content, which can enhance customer experience and increase revenue.