What is the Leavers Group?
A holding group for students who have left the school. Their accounts stay active for 6 months before being permanently deleted.
Why 6 months?
This grace period allows accounts to be transferred to a new school or family account, so progress isn’t lost. This is called Teleporting (find out more).
How do students enter the Leavers Group?
Wonde integration: Offrolled students are moved automatically.
Manual: Instead of deleting a student, you can choose SEND TO LEAVERS.
Key points:
Students can still log in and play while in the Leavers Group.
No data is lost—if added by mistake, you can move them back to a class.
You can see each student’s deletion date and delete them earlier if you wish.
Where to find the Leavers Group:
Click Account> Classes.
You will find it at the bottom of the list of classes.
How to move students into the Leavers Group:
When deleting a student, you’ll always have the option to send them to the Leavers Group instead of deleting immediately.
You can do this from Account > Classes using the Delete Options button shown next to any group...
...or, if you select specific students within a class, you can use the delete button at the top of the Classes page:
You can also delete the student from their individual student record here:
However, you choose to delete a user, you'll always have the option to send them to the Leavers Group in the pop up that appears:
How to move a student from the Leavers Group, back into a maths class:
Click Account> Classes.
In the Leavers Group at the bottom of the page, find the student. Then, click this icon next to their name to move them into a class. You'll be able to choose the class:
How to bypass the 6 months, and delete a student right away:
After selecting to delete a student, click this button instead:
If the student is already in the Leavers Group, you can simply click the bin icon, next to their name:
Frequently Asked Questions:
Can I see who moved a student to Leavers?
No. You can see whether it was Wonde or a teacher that moved the student (see “Rationale” column) but you cannot see the name of the teacher.
Can we adjust the timings for the leavers group, as our policy is different?
No, the default is 6 months. However, you can use the "Delete now" option to remove students immediately.
Can we retrieve a student who was deleted because they were in the Leavers Group?
Yes, as long as they were deleted less than 10 days ago.