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All CollectionsThe Jet Lag AppFAQ
Notifications not working on Android phone
Notifications not working on Android phone
Jacob Ravn avatar
Written by Jacob Ravn
Updated this week

We have been having some issues on some select Android models, since we are using "local notifications" to support offline use.

To ensure your app functions correctly, consider the following adjustments:

1. Disable Battery Optimization for Your App:

• Navigate to Settings > Apps > Manage Apps.

• Select your app and tap on Battery Saver.

• Choose No Restrictions to prevent the system from limiting your app’s background activities.

2. Lock Your App in the Background:

• Open your app and then access the Recent Apps menu.

• Press and hold your app’s preview until a menu appears.

• Tap the lock icon to keep your app running in the background.

3. Enable AutoStart for Your App:

• Open the Security app on your device.

• Tap on Manage Apps, then select your app.

• Enable the AutoStart option to allow your app to start automatically and run in the background.

These steps can help mitigate issues with background app management on Android phones, ensuring that pre-scheduled notifications are delivered as intended.

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