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"White screen" issue

Know bug: the screen goes white when entering the app

Jacob Ravn avatar
Written by Jacob Ravn
Updated over 2 weeks ago

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UPDATE: We released a new version of the app that fixes this issue. Please update the app. If you already experience the white screen issue, follow the instructions below:

a) Kill the app (swipe it out), wait at least 30 seconds and then restart it.

If you need further help please contact support here, and ask to speak to a person.

We apologize for the inconvenience.

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