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"White screen" issue

Know bug: the screen goes white when entering the app

Jacob Ravn avatar
Written by Jacob Ravn
Updated over 2 weeks ago

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UPDATE: We released a new version of the app that fixes this issue. Please update the app. If you already experience the white screen issue, follow the instructions below:

  1. Delete the app

  2. Restart your phone

  3. Reinstall the app

If you need further help please reach out using the in-app support or the support chat on our website.

We apologize for the inconvenience. We will release an update shortly to resolve the issue.

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