If you experience a white screen when entering the app, please try one of the following:

a) Kill the app (swipe it out) and restart it.

b) Delete and reinstall the app.

c) Important:This option will end your current trip, so do not do this until you have tried a) and b):

1) Uninstall the app

2) Restart your phone

3) Instal the app again

4) Sign in

If you need further help please reach out using the in-app support or the support chat on our website.

We apologize for the inconvenience.