Have a delayed flight?
Most of the time, everything goes according to plan. But occasionally, flights get delayed or travel plans change, and you need to adjust your departure and arrival times. Sometimes, you might even need to replace a flight if you're rerouted to your destination.
Edit your flight within 3 hours of your original departure time
When that happens, be sure to edit your flights as soon as you have the new information. This will update your advice and ensure your jet lag plan still aligns with your new schedule. If you did not edit your flight in time and it is greyed out, please contact customer support.
How you edit your flights
Go to "Flights": Open your app or account and navigate to the "Flights" section.
Tap on Each Flight: Select the flight you need to change.
Edit, Replace, or Delete:
Edit Flight Times: Update the departure and arrival times to match your new schedule.
Replace Flights: If you've been rerouted, enter the new flight details.
Delete Flights: Remove any flights that are no longer part of your travel plans.
Save your changes: Saving your changes updates your plan immediately
Making these updates promptly helps keep your itinerary accurate and your plans on track. Safe travels!
