Team Custom Dictionary: improve transcription accuracy across your team
Even with high-quality transcription, there are always edge cases — especially when it comes to company-specific language.
Customer names, internal acronyms, product terms, or unique expressions can easily be misinterpreted if they’re not recognized by default.
With Team Custom Dictionary, you can define these terms once and ensure your team’s transcripts consistently reflect the way your business actually speaks.
Teach your workspace how your team communicates
Instead of relying on each team member to manually correct transcripts, you can proactively improve accuracy across all meetings.
By adding terms to your team dictionary, you help the system correctly capture:
Customer and company names
Internal acronyms and jargon
Product or feature names
Frequently used expressions
Once added, these terms are automatically applied to future recordings across the entire team.
How to set up your Team Custom Dictionary
Setting it up takes just a few seconds:
Go to Your Team > Admin Controls
Open the Recording Settings tab
Scroll down to Custom words team dictionary
Add the words or terms you want to include
That’s it — from that point on, your team’s future meetings will take these terms into account during transcription.
Accuracy that scales with your team
As your team grows, so does the complexity of your internal language. The Team Custom Dictionary ensures that your transcripts stay clear, accurate, and aligned — without requiring constant manual fixes.
Explore other Team Features to keep standardizing and optimizing your workflows with a set once, scale with your team approach.