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Redeem Promo Codes

Written by Agent Support Bot

Question

  • How do I redeem promo codes?

  • Can guests redeem a promo code on the POS?

  • Can guests redeem a promo code through online ordering?


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Answer

Promo codes can be redeemed on the POS, kiosk, or through online ordering.

To redeem a promo code on the POS:

  1. Navigate to the check you would like to add the promo code to.

  2. Once the check is open, select the three dots in the top right corner of the check.

  3. Select Promo Code.

  4. When prompted, enter the guest's promo code into the text box and select Apply Code.

  5. The promo code will apply its associated discount to the eligible check item or item.

Note: If a non-manager enters a promo code for a manager passcode-required discount, they'll be prompted for a manager passcode after selecting Apply Code. The manager must have the 3.1 Discounts permission granted to them in order for their passcode to be valid.
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To redeem a promo code on a kiosk or through online ordering, your guest will be able to enter their promo code on the checkout page in the Promotional Code box.

Note: Single-use promo codes can not be utilized on your kiosks at this time as the kiosks can not verify the identity of your guests. To learn more about single-use promo codes, see Use Single-Use Promo Codes.

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