Question
How do I turn on Two-Way SMS?
Answer
In Toast Web, navigate to Front of house > Toast Tables - Waitlist & Reservations > Settings.
Selectthe Settings tab.
Select Guest communication > SMS > enable 2-Way Messaging.
Lastly, select Save Changes.
Note: 2-Way Messaging is only available in the US, Canada, Australia, and the UK. This feature is not currently available in Ireland.