Service Management

By Agent1 author87 articles

Get Started With Open ViewOpen view is a new ordering workflow on the POS which is perfect for customers who are focused on speed of order entry and menu visibility.

Remove Uneditable Dining Options

Use Table Data & Details PaneLearn about the details available for your tables in table service mode and within the details pane with this overview.

Create and Utilize Service PromptsLearn how to generate service prompts and require servers to enter in specific menu items.

Manager Log OverviewLearn how to use Toast's manager log as a communication tool for restaurant management teams to track operations, personnel, and customer is

Hours & Services

Set Up Restaurant Hours and ServicesSet your restaurant’s hours of operation and define service periods to show your guests when your restaurant is open (and for what meal, if

Hotel PMS Integrations

Get Started With the Room Raccoon IntegrationRoom Raccoon Hotel Property Management System (PMS) supports automatically posting simple guest charges to their room by utilizing the guest

Get Started With the Stayntouch IntegrationLearn how to enable the Stayntouch integration with Toast to streamline your hotels' operations, enhance your revenue streams, and manage as

Get Started With the roomMaster anywhere by InnQuest IntegrationThe roomMaster anywhere by InnQuest integration with Toast helps you streamline your hotels' operations, enhance revenue streams, and manage

Get Started With Infor Hospitality Management Solution IntegrationLearn how to enable Infor® Hospitality Management Solution (HMS) to simplify and automate room charge payment operations for restaurateurs o

Get Started With the SkyTouch/ChoiceADVANTAGE IntegrationSkyTouch/ChoiceADVANTAGE Technology provides a widely used cloud-based property management system.

Get Started With the Maestro Hotel PMS IntegrationLearn how to set up the Maestro PMS integration with Toast.

Get Started With the RoomKeyPMS IntegrationLearn how to set up the RoomKeyPMS integration with Toast.

Get Started With the Resort Data Processing IntegrationResort Data Processing (RDP) provides a comprehensive software solution tailored for the industry, specifically designed to meet the needs o

Get Started With the Barefoot PMS IntegrationOverview of Barefoot Hotels property management system integration setup, onboarding, and configuration.

Get Started With the WebRezPro IntegrationLearn how to set up WebRezPro is a PMS (Property Management System) Hotel integration to allow guests to charge meals from a Toast restauran

Get Started With the Cloudbeds IntegrationCloudbeds Hotel Property Management System (PMS) enables Toast customers to operate inside hotels to charge meals directly to a hotel guest’

Hotel Property Management Systems (PMS) Integrations OverviewLearn how to integrate hotel property management systems (PMS) with your Toast POS.

Hotel Property Management System (PMS) Integrations: Feature MatrixLearn how to choose the right Hotel Property Management System (PMS) integration partner by reviewing the features each one supports and doe

Get Help With Hotel Error: Tips Unavailable For Room Charge

Use Toast House Accounts With OnQ/PEP PMS

Get Help With Hotel PMSLearn the most common issues with Hotel PMS and their resolutions.

Hilton: PMS Reconciliation GuideLearn how to reconcile discrepancies between your Toast POS and Hilton PMS reports.

Get Help With the AutoClerk IntegrationLearn how to set up the AutoClerk integration with Toast.

Get Started With the SkyTouch IntegrationLearn how to set up the SkyTouch integration with Toast.

Hilton Hotels: PMS Sync for Payment Reports

Get Started With the Mews IntegrationHow do I enable and use Mews with Toast? Enable Mews to simplify and automate all operations for modern hoteliers and their guests

Get Started With the Opera Cloud IntegrationCheck out this article to learn how to enable the Opera Cloud integration with Toast to streamline IT and centralize data to access informat

Get Started With the Skyware IntegrationLearn how to set up the Skyware integration with Toast.

Offline Mode

Duplicate Items in Checks After Offline Mode

Get Help With Sync Hub Device in "Unreachable" Status

Reservation Integrations

Get Started With the OpenTable IntegrationEasily integrate OpenTable with Toast POS to streamline table management, optimize operations, and enhance the guest dining experience.

Tock Integration: Troubleshoot Server Assignment on ChecksLearn what to do if a Tock integration order has no server or a random server assigned to the check.

Get Started With the Campspot IntegrationThe Campspot hotel property management system (PMS) integration, powered by Omniboost, allows restaurants and retail locations operating wit

Get Started With the LomanAI IntegrationLearn how to set up the LomanAI integration with Toast.

Get Started With the Yelp for Restaurants IntegrationLearn how to set up the Yelp for Restaurants integration with Toast.

Get Started With the SevenRooms IntegrationLearn how to set up the SevenRooms integration.

Get Started With the Resy IntegrationHow do I enable and use Resy with Toast? Enable Resy to manage reservations in your restaurant, leverage guest data, and manage table wait t

Why are my reservations not syncing into Toast?

Sections, Tables, & Seats

Assign a Color for Employees to Identify Their Tables

Display Server Names on Kitchen Tickets

Use Order by SeatOrder by seat is a new workflow for servers to efficiently enter orders separated by the guests’ seat numbers.

How is turn time calculated?

Enable Seat Numbers and Party Sizes for POS OrdersSeat numbers can be assigned to different guests at a table when using either Table Service mode or Quick Order mode.

Manage Tables With Toast POSLearn about the table management screens for your Toast POS which will help your staff efficiently manage your table layout and table servic

Service Areas

Enable and Configure Menus by Service Area

Enable Dining Option on the POS

Create and Assign Revenue CentersLearn how to create revenue centers for easier sales reporting, and how to assign them to orders from different service areas, tables, or de

Can I prompt a server to select a service area?

Missing Revenue Centers

Create Service Areas and Table SetupLearn how to create service areas and table setups for your restaurant, and what the different table status colors mean.

Toast Tables

Seamless Checkout Via Toast PayLearn how guests can securely add a credit card during reservation booking and complete payment effortlessly using Toast Pay’s Seamless Chec

Get Started With Toast Tables Waitlist Pre-Authorized TabsStreamline the payment process in full-service restaurants and offer a way for Toast Waitlist guests to pre-authorize their tab while waitin

Toast Tables: Set Special Dates and Block ReservationsLearn how to set up special dates for certain occasions and learn how to block or stop reservations for specific dates using Toast Tables.

Toast Tables: ReportsLearn how to access your Toast Tables Daily Reservation Summary, and learn how to access Guest and Booking reports in Toast's back-end.

Toast Tables™: Use Chits on the POSLearn how to enhance the guest experience with personalized digital chits on your POS.

Combine Service Areas for Guests in Toast Tables

Enter a Reservation Without a Phone Number in Toast Tables

Get Help With Toast Tables: App Won't Connect to My Toast Secure Wi-Fi

View Large Party Reservation Options and Availabilities in Toast Tables

Toast Tables: Device CompatibilityWhat devices are supported/compatible with the Toast Tables host app? Can I download the app on my iPhone or mobile device? Find out more in

Increase My Toast Tables Reservation Limit

Toast Tables FAQThis article will cover FAQ for Toast Tables. If you don't find what you're looking for here, search Toast Central by keywords or phrases. T

Unable to See Restaurant in Toast Tables App or Toast Web

Toast Tables™: SchedulesLearn how to use the Schedules feature in Toast Tables™.

Toast Tables: How can I add Toast Tables to my website?

Toast Tables: Configure Estimated Quote Times

Reservation Limit Retained Despite Toast Tables Plus Upgrade

Toast Tables: Ensure Revenue Is Reported Properly for No-Shows

Use Toast TablesIn this article, restaurant hosts can learn how to get the most from using Toast Tables with both Waitlist and Reservations, as well as the

Difference Between Toast Tables™ and Toast Tables™ Plus

Toast Tables Host Limit

Toast Tables™: ExperiencesLearn how to showcase unique events and experiences alongside your regular reservations with Toast Tables™.

Toast Tables Daily Guest Count

Get Help With Logging in to Toast Tables AppLearn what steps to take if you are having issues logging in to the Toast Tables host app or if you aren't seeing your restaurant after logg

Get Help With Toast Tables: Online Waitlist and ReservationsTroubleshoot Toast Tables if your online reservations or online waitlist link is not showing any available times or not allowing your guests

Toast Tables Deposits, Prepayments, Add-Ons and Cancellation FeesLearn how to configure Toast Tables deposits, prepayments, add-ons and cancellation fees in Toast Web.

Toast Tables: The Guest ExperienceLearn how your restaurant guests will experience and make the most out of Toast Tables' waitlist and reservations.

Use Toast Tables Deposits and PrepaymentsLearn how to create and edit Toast Tables deposits, how managers can refund or waive deposits, deposit reporting, and the guest experience w

View Reservations on Toast Web

Toast Tables: Move a Check to Different Server After Party Is Sat

Import a Previous System’s Reservations and Guest Lists

Get Started With Toast TablesManagers and hosts can learn how to set up and get started using Toast Tables - Waitlist and Reservations functionalities.

Toast Tables: Update the SMS Message to Guests

Turn on Two-Way SMS in Toast Tables

Send Guest Surveys After Dining

Manage Toast Tables Reservations Cancellation Fees