Question
How do I gather the Device ID from Device Reports?
Answer
Please follow these steps:
Open Toast Web, for the restaurant you are working with.
Navigate to Reports > Devices > Devices.
Navigate to the Show/hide columns.
Make sure Serial Number and Device ID are checked.
Press App Version to organize by App Version, until it shows App Version.
Use the find function (command+f for Mac / ctrl+f for Win) to search the Serial Number, and look for the corresponding Device ID.
Note: If the device has been factory reset recently, it will have multiple Device IDs for the same device. Use the How do I retrieve the device ID from within the Toast app? article to confirm the Device ID on the device.