Question
Where can I start a catering order with Toast?
Answer
Catering orders can start at various stages:
Online order sources
|
Orders from the POS
|
Converted from a Lead in Toast Web
|
Quick Order Mode
|
Catering Orders page in Toast Web
|
Table Service Mode
|
Catering Online Ordering
|
Kiosk Mode
|
Catering orders started on POS currently have limited functionalities. The table below shows how catering orders which start from these different sources have different functionalities:
Feature | POS | Toast Web | Catering Online Ordering | |
Invoice management |
Digital invoice creation: Create and send digital invoices through email or link
| x |
✓
|
✓
|
Invoice management |
Payment processing: Collect payments online or in person
| x |
✓
|
✓
|
Lead management |
Customer report: Track all your customer information in one place
| x | ✓ | x |
Lead management |
Quotes and estimates: Create proposals that your customers can approve & confirm
| x | ✓ | x |
Lead management |
Digital contracts: Add your contract terms in your quotes and estimates
| x | ✓ | x |
Order management & fulfillment |
Menu integration: Create and manage catering menus within Toast
|
✓
|
✓
|
✓
|
Order management & fulfillment |
Sales reporting: Comprehensive sales reporting to track sales & revenue
|
✓
|
✓
|
✓
|
Order management & fulfillment |
Banquet Event Order (BEO): Customize BEOs for every occasion
|
x
|
✓
|
✓
|
Order management & fulfillment |
Prep tools: Pack sheets and prep lists to streamline order preparation
|
x
|
✓
|
✓
|
Catering & online ordering |
Catering schedule & capacity: Set separate hours & daily capacity for the catering side of your business
|
x
|
x
|
✓
|
Catering & online ordering |
Customizable order minimums: Set order minimums for catering takeout and delivery
|
x
|
x
|
✓
|
Catering & online ordering |
Lead & prep times: Set longer lead & prep times on catering orders
|
x
|
x
|
✓
|
Catering & online ordering |
Special menus: Create guest facing special menus to drive orders for holidays or special events
|
x
|
x
|
✓
|