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Takeout & Catering

Takeout & Catering

1 author280 articles
Set Up a Virtual RestaurantIn this guide, learn how to set up a virtual restaurant out of your existing kitchen specifically used for online orders, third-party orders
Get Started With the Ritual IntegrationRitual is an easy, everyday order ahead integration that allows companies, groups, and employees to set up employee meal programs, corporate
Can’t Find Location in the Location Picker for Digital Storefront Pro
Get Help with Takeout Error: Failed To Retrieve Restaurant Info
Get Help with Takeout & Delivery Error: Currently Offline
Get Help with Takeout & Delivery Error: Out of Range

To-Go and Delivery Orders

To-Go and Delivery Orders

Configure Delivery and Pick Up InstructionsHow do I customize communication, specified by dining preference, for guests placing orders via Online Ordering?
Get Started With Toast LocalLocal by Toast is a digital ordering app that allows guests to browse and place orders from any restaurant that uses Toast nearby.
Access Reporting for Toast Delivery ServicesLearn how to access Toast Delivery Services order counts, tips, sales volume, and other helpful information.
Configure Packaging Preferences for Takeout and DeliveryLearn how to use the packaging preferences page to set up configurations that match your to-go operations & are compliant with local regulat
Configure Order Ready Board Dining Options
Get Help with Delivery Error: Delivery Time Not Available
Get Help with Takeout & Delivery Error: Order Not Processed
Menu Functionality and Digital Ordering PlatformsLearn how to approach your menu to best support various digital ordering platforms within Toast.
Configure Delivery ReimbursementDelivery Reimbursement allows you to reimburse your restaurant’s drivers for fuel costs and the wear and tear associated with using their pe
Delivery on Toast LocalRestaurants can accept delivery orders via the Local by Toast app - learn more about how this works.
Get Help: Troubleshoot Online Ordering Error MessagesLearn how to troubleshoot online ordering error messages. 
How do I set my hours for first-party delivery?
Troubleshoot Your Autofire DeviceIf orders aren't autofiring to the kitchen or your autofire device is offline, check out troubleshooting instructions and helpful guidelines
Manage Off-Premise Orders With Orders HubLearn how to easily manage all of your off-premise orders and streamline order fulfillment at your restaurant with the Orders Hub.
Manage Your Quote Time StrategyIn this article, learn how to set up and configure the online ordering quote times for your restaurant.
Configure Popular Items, Featured Items, and Upsells
Understand Marketplace Facilitator LawsIn this article, learn about marketplace facilitator laws, how they might affect your restaurant's taxes, and how Toast’s reporting accounts
Set Up a Takeout Tax Rate
Place a Delivery Order on the POS
Get Help With Online Orders Not Being Received
Uber Eats: Alcohol Items Are Showing as Sold Out
Outages and Disruptions: Third-Party OrderingThird-party partner orders are not received by your POS when either Toast or the third party has an outage or goes offline. Learn more in th
How do I disable curbside pickup?

Catering & Events

Catering & Events

Set Up Catering & Pre-OrderingLearn how to best use Toast to suit and support your catering operations and allow your guests to pre-order online.
Toast Catering & Events Pro: Events Manager AppTake control of event operations with Events Manager by Toast. From real-time updates to guest communications, managing events has never bee
Sell Tickets for an Online Event
Get Help With Catering Online OrderingLearn the most common questions for Catering Online Ordering.
Optimize Toast Catering & EventsIn this article, learn how to leverage key features within the Toast Catering & Events module.
Manage Toast Catering & Events on Your POSIn this article, learn how to use Catering and Events in combination with Toast POS to appropriately charge guests based on varying service
Optimize Toast Catering Online OrderingOptimize Toast Catering Online Ordering with catering capacity and setting special menus. 
Catering & Events Sales and Credit Card Payment Processing
Locate Catering & Events Deposit
Set Up Independent Catering Online Ordering MenusFollow the steps in this article for menu setup options available for Catering Online Ordering. 
Get Help With Toast Catering & EventsGet answers to frequently asked questions and common troubleshooting steps for Toast's Catering & Events module. 
Toast Tips Manager ReportingToast Tips Manager offers clear and thorough tip policy reporting, even behind-the-scenes calculations. Use these reports to find insight an
Get Started With Catering Online OrderingLeverage the power of Toast Catering & Events with the ease of a seamless guest ordering experience for catering takeout or catering deliver
Get Started With Toast Catering & EventsIn this article, learn how to set up and get started with Toast Catering & Events!  
Catering Online Ordering Menu Visibility
Menu Types for Catering & Events
Catering & Events Pro: Task Reminders
Toast Catering & Events: Discussion Templates
Toast Catering & Events: Event Areas
Invoice or Catering Order Won’t Save or Load
Toast Catering & Events Pro: Configure Automations
Toast Delivery Services® Catering FAQGet answers to FAQ related to Toast Delivery Services® and Catering delivery orders. 
Add Discount to a Catering Order