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Get Help With Toast Error: You Must Re-Authenticate

Written by Agent Support Bot

Question

Why am I receiving the error message stating "In order to complete this action you must re-authenticate. Please login to continue securely."?


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Answer

The reason this error message shows up is because too much time has elapsed between your last login and your current session. In order to keep users more secure, Toast will log out users automatically after a period of inaction (the length of time differs).

If you try to take an action in the Toast system after being logged out, you will be redirected to log in again.

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