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Account Management

Account Management

1 author99 articles
Update Financial Contact on Toast Web (Canada, U.K., and Ireland)
Guest Bank Statements Show My Old Business's Name
California Consumer Privacy Act OverviewLearn about the California Consumer Privacy Act and how it may impact your business.
Overview of the General Data Protection Regulation and how it may impact your businessLearn about the General Data Protection Regulation (GDPR) and your potential responsibilities in this area. The contents of this guidance no
How Toast can support your General Data Protection Regulation compliance effortsIn certain instances, Toast will be able to assist our customers with various aspects of their General Data Protection Regulation (GDPR) com
Change Order of Restaurants in a Management Group
Get Help With Toast Web Login Errors
Toast Referral Program Overview
Order New Products on Toast ShopUse Toast Shop to quickly order new hardware and software items from Toast.
Contact Customer SupportIn this article, learn how to contact Customer Support on your Toast device and in Toast Web.
Publish Changes in Toast WebIn this article, learn about the global publishing page in Toast Web, which will give you insight into the publishing status of changes to y
Protect Your Toast Account From ScammersLearn what scams to look out for and how you can help keep your Toast account secure.
Copy Settings Across LocationsLearn how you can copy Toast Web settings from one location to one or more locations. 
Get Started With Support CenterLearn how to navigate the Help Center in Toast Web.
Menu Expert Hours PackageA Menu Expert's mission is to help restaurants thrive in an age of increasing complexity by connecting them with expert solutions that make
Create, View, and Edit Location GroupsLearn how to create, view, and edit location groups in your Toast account.
Find Your Toast App Version
Export Your Multi-Location Management Settings
California Consumer Privacy Act ComplianceLearn how Toast can support the California Consumer Privacy Act compliance efforts at your restaurant.
Review and Manage Your Toast SubscriptionsYou can easily see what products and services you subscribe to from Toast on the Subscriptions page available in Toast Web.
What do I need to know to start onboarding with Toast?
Complete Your Toast Business Setup TasksLearn how to access your Toast account for the first time, how to identify and complete business setup tasks, and answers to frequently aske
Differences in Toast Web for Canada, Ireland, and U.K. LocationsIn this article, learn about the differences in Toast Web (back-end) for Canada, Ireland, and U.K. locations as compared to U.S. locations.
How do I add an additional location on Toast?
Can I view publish history for my restaurant?
Cancel a Toast Shop Order
What's my restaurant's name in Toast Delivery Services®?
Understand Form 1099-KForm 1099-K is sent to qualified customers in January of each year and reflects details on credit card network transactions for the calendar
How do I remove a product from my Toast account?
Check Your Hardware Order or RMA Request Status
Bluestacks Download GuideLearn how to download Bluestacks, an app that enables you to run Android applications and emulate a Toast tablet on your computer screen.
How can I view or confirm my FEIN with Toast?
Join the Toast CommunityLearn more about the Toast Community.
Manage Your Privacy Compliance ObligationsLearn to access your privacy dashboard and submit an Individual Rights Form for requests from your guests, employees, or other individuals.
View Your Toast ProductsYour Products page allows you to review the Toast products currently in your package and explore additional Toast offerings. Learn more here
Business Setup for Restaurants in Canada, Ireland, and the U.K.Learn how to complete business setup tasks to get started with Toast.
Schedule Your Toast Upgrade
Locate My Restaurant's GUID
Troubleshoot a Hold Status on Your Toast Account
Order New Products on Toast Shop (Canada, Ireland, and the UK)Use Toast Shop to seamlessly browse and express interest in software and hardware products.
Toast End User License Agreement & Guest Terms of Service
Start a Support Chat in Your Preferred Language
I haven't been assigned an Onboarding Consultant.
Place an Order on the Toast Shop
Business Address and Phone Number Requirements for Business Setup
How do I transfer ownership of my Toast account?This article describes how to transfer ownership or change the legal structure of your Toast account.
Review and Manage Your Additional Tablet Monthly SubscriptionsThis guide explains the "Additional Tablet Monthly Subscriptions" on your Subscriptions page.

Access & Login

Access & Login

Unified Login Experience for Toast Web and Toast PayrollUsers of Toast Web and Toast Payroll can securely link their accounts to navigate between the two products and maintain their personal infor
Set Up Multi-Factor AuthenticationLearn how to set up multi-factor authentication for your Toast Web login.
Log in to Toast: Create an AccountLearn how to create an account to access any Toast platform.
Log in to Toast: Update Your AccountThis guide contains instructions for updating your email address, password, or POS access code that you use to log in to a Toast system.
Get Help With Internal Error: Unable to Find Restaurant
Get Help With Error: Invalid Password Recovery Key
Get Help With Account Error: Your Email Does Not Match
Get Started With Toast Account & Login ManagementThis article gives an overview of Toast Web account creation and management, with links to helpful login-related resources.
Separate Your Shared Toast Web AccountsLearn why setting up individual Toast Web accounts is an important step to enhance security, and how you can transition to individual accoun
Optimize Your Toast Web ExperienceLearn which web browsers to use when logging in to Toast Web on mobile and desktop devices.
Get Help With Error: You Do Not Have Permission to View Data
Set Up Your Toast Web Account
Get Help With Toast Error: You Must Re-Authenticate
Log in to Toast Web With BiometricsToast has enabled a biometrics option for logging in to Toast Web. Learn more in this article.
Log in to Toast: Troubleshoot LoginIf you receive an error message or you're not able to log in to a Toast product or platform, check out this guide for assistance with differ
Get Started With Single Sign-On Login With ToastSingle Sign On (SSO) is a third-party login method allowing groups to use their existing login credentials with their organization to log in
Get Help With Error: Your Account is Currently Locked
Verify Your Identity in Toast WebToast requires customers to verify their identity using an ID verification process to access select sensitive information. Learn more in thi
Consolidate Toast Web Login Credentials
Unable to Access Certain Locations or Groups
How do I create a login for Toast Web?
Get Help With Toast Login Error: reCAPTCHA Validation Failed
Get Help With Toast Error: Authentication Failed
Get Help With Toast Error: User Is Not Active
Create and Manage Toast Analytics API Access Credentials
Set Up One-Time Password Verification for Enhanced AccessLearn how to set up one-time password verification to confirm your identity via mobile device to access sensitive business information.
Troubleshoot Grayed Out Save Button
Log in to Toast Web Securely Using reCAPTCHAIf you are logging into Toast's back-end and you see a reCAPTCHA security check, read this article for more information.
Get Help With Toast Web 500 Server Error
Locked Tiles on Toast Web
"Restaurant Must Be Approved" Error During Toast POS App Login
Log in to a Toast Product or DeviceUse this guide to log in to Toast Web, Toast Payroll, the Toast POS app, xtraCHEF, Sling, and the MyToast, Toast Now, and Toast Tables apps.
Get Help with Toast Flex Error: Your account has been disabled, please contact your manager
Switch Between Restaurant Locations
Restaurant Location Page
Unable to Switch Between Restaurant Locations
Get Help With Toast Web Error: Forbidden Exception
Get Help With Toast Web Error: Use the Invitation Link
Get Help With Toast Web Error: Invitation Key is Not Valid
Get Help With Toast Web Error: Your Invitation Has Expired
Get Help With Customer Care Case Comments and Details
Get Help With Browser Issues in Toast WebUse this article when Toast Web won't load, a button doesn't respond, you're stuck in a login loop, or you see an "Oops," 404, or "Forbidden