Account Management
Account Management
By Agent1 author100 articles
- Review and Manage Your Toast SubscriptionsYou can easily see what products and services you subscribe to from Toast on the Subscriptions page available in Toast Web.
- California Consumer Privacy Act ComplianceLearn how Toast can support the California Consumer Privacy Act compliance efforts at your restaurant.
- Export Your Multi-Location Management Settings
- Update Financial Contact on Toast Web (Canada, U.K., and Ireland)
- Guest Bank Statements Show My Old Business's Name
- California Consumer Privacy Act OverviewLearn about the California Consumer Privacy Act and how it may impact your business.
- Overview of the General Data Protection Regulation and how it may impact your businessLearn about the General Data Protection Regulation (GDPR) and your potential responsibilities in this area. The contents of this guidance no
- How Toast can support your General Data Protection Regulation compliance effortsIn certain instances, Toast will be able to assist our customers with various aspects of their General Data Protection Regulation (GDPR) com
- Change Order of Restaurants in a Management Group
- Get Help With Toast Web Login Errors
- Toast Referral Program Overview
- Order New Products on Toast ShopUse Toast Shop to order new or replacement Toast hardware and software, order a paid replacement, and track or view your order history.
- Contact Customer SupportIn this article, learn how to contact Customer Support on your Toast device and in Toast Web.
- Publish Changes in Toast WebIn this article, learn about the global publishing page in Toast Web, which will give you insight into the publishing status of changes to y
- Protect Your Toast Account From ScammersLearn what scams to look out for and how you can help keep your Toast account secure.
- Copy Settings Across LocationsLearn how you can copy Toast Web settings from one location to one or more locations.
- Get Started With Support CenterLearn how to navigate the Help Center in Toast Web.
- Menu Expert Hours PackageA Menu Expert's mission is to help restaurants thrive in an age of increasing complexity by connecting them with expert solutions that make
- Create, View, and Edit Location GroupsLearn how to create, view, and edit location groups in your Toast account.
- Find Your Toast App Version
- What do I need to know to start onboarding with Toast?
- Complete Your Toast Business Setup TasksLearn how to access your Toast account for the first time, how to identify and complete business setup tasks, and answers to frequently aske
- Differences in Toast Web for Australia, Canada, Ireland, and UK LocationsIn this article, learn about the differences in Toast Web (back-end) for Australia, Canada, Ireland, and UK locations as compared to US loca
- How do I add an additional location on Toast?
- Can I view publish history for my restaurant?
- Cancel a Toast Shop Order
- What's my restaurant's name in Toast Delivery Services®?
- Understand Form 1099-KForm 1099-K is sent to qualified customers in January of each year and reflects details on credit card network transactions for the calendar
- Check Your Hardware Order or RMA Request Status
- Bluestacks Download GuideLearn how to download Bluestacks, an app that enables you to run Android applications and emulate a Toast tablet on your computer screen.
- How can I view or confirm my FEIN with Toast?
- Join the Toast CommunityLearn more about the Toast Community.
- Manage Your Privacy Compliance ObligationsLearn to access your privacy dashboard and submit an Individual Rights Form for requests from your guests, employees, or other individuals.
- View Your Toast ProductsYour Products page allows you to review the Toast products currently in your package and explore additional Toast offerings. Learn more here
- Business Setup for Restaurants in Australia, Canada, Ireland, and the UKLearn how to complete business setup tasks to get started with Toast for businesses in Australia, Canada, Ireland, and the UK.
- Schedule Your Toast Upgrade
- Locate My Restaurant's GUID
- Troubleshoot a Hold Status on Your Toast Account
- Order New Products on Toast Shop (Canada, Ireland, and the UK)Use Toast Shop to seamlessly browse and express interest in software and hardware products.
- Toast End User License Agreement & Guest Terms of Service
- Start a Support Chat in Your Preferred Language
- I haven't been assigned an Onboarding Consultant.
- Business Address and Phone Number Requirements for Business Setup
- How do I transfer ownership of my Toast account?This article describes how to transfer ownership or change the legal structure of your Toast account.
- Review and Manage Your Additional Tablet Monthly SubscriptionsThis guide explains the "Additional Tablet Monthly Subscriptions" on your Subscriptions page.
- Remove a Product From Your Toast AccountHow to remove a product or subscription from your Toast account.
Access & Login
Access & Login
- Get Help With Toast Error: You Must Re-Authenticate
- Get Help With Error: You Do Not Have Permission to View Data
- Toast Web: Supported Browsers for Desktop, Mobile, and TabletLearn which web browsers to use when logging in to Toast Web on mobile and desktop devices.
- Separate Your Shared Toast Web AccountsLearn why setting up individual Toast Web accounts is an important step to enhance security, and how you can transition to individual accoun
- Get Started With Toast Account & Login ManagementThis article gives an overview of Toast Web account creation and management, with links to helpful login-related resources.
- Get Help With Account Error: Your Email Does Not Match
- Get Help With Error: Invalid Password Recovery Key
- Get Help With Internal Error: Unable to Find Restaurant
- Log in to Toast: Update Your AccountUpdate the email, password, MFA, or POS access code on your own Toast account or an employee's account without contacting Toast Customer Car
- Log in to Toast: Create an AccountLearn how to create an account to access any Toast platform.
- Set Up Multi-Factor AuthenticationSet up, reset, or disable multi-factor authentication (MFA) for your Toast Web login using an authenticator app or SMS code.
- Unified Login Experience for Toast Web and Toast PayrollUsers of Toast Web and Toast Payroll can securely link their accounts to navigate between the two products and maintain their personal infor
- Set Up Your Toast Web Account
- Log in to Toast Web With BiometricsToast has enabled a biometrics option for logging in to Toast Web. Learn more in this article.
- Log in to Toast: Troubleshoot LoginFind fixes for Toast Web, Payroll, and POS login errors — from password resets and MFA to "Session no longer valid" and locked accounts.
- Get Started With Single Sign-On Login With ToastSingle Sign On (SSO) is a third-party login method allowing groups to use their existing login credentials with their organization to log in
- Consolidate Toast Web Login CredentialsConsolidate multiple Toast Web logins into one account to fix phone verification conflicts and OTP/MFA delivery issues.
- Troubleshoot Grayed Out Save ButtonWhen the Save button is grayed out and won't turn blue in Toast Web, it is usually a browser issue or a permissions issue. Use this article
- Get Help With Error: Your Account is Currently Locked
- Verify Your Identity in Toast WebToast requires customers to verify their identity using an ID verification process to access select sensitive information. Learn more in thi
- Consolidate Toast Web Login Credentials
- How do I create a login for Toast Web?
- Get Help With Toast Login Error: reCAPTCHA Validation Failed
- Get Help With Toast Error: Authentication Failed
- Get Help With Toast Error: User Is Not Active
- Create and Manage Toast Analytics API Access Credentials
- Set Up One-Time Password Verification for Enhanced AccessLearn how to set up one-time password verification to confirm your identity via mobile device to access sensitive business information.
- Troubleshoot Grayed Out Save Button
- Log in to Toast Web Securely Using reCAPTCHAIf you are logging into Toast's back-end and you see a reCAPTCHA security check, read this article for more information.
- Get Help With Toast Web 500 Server Error
- Locked Tiles on Toast Web
- "Restaurant Must Be Approved" Error During Toast POS App Login
- Log in to a Toast Product or DeviceUse this guide to log in to Toast Web, Toast Payroll, the Toast POS app, xtraCHEF, Sling, and the MyToast, Toast Now, and Toast Tables apps.
- Get Help with Toast Flex Error: Your account has been disabled, please contact your manager
- Switch Between Restaurant Locations
- Restaurant Location Page
- Unable to Switch Between Restaurant Locations
- Get Help With Toast Web Error: Forbidden Exception
- Get Help With Toast Web Error: Use the Invitation Link
- Get Help With Toast Web Error: Invitation Key is Not Valid
- Get Help With Toast Web Error: Your Invitation Has Expired
- Get Help With Browser Issues in Toast WebUse this article when Toast Web won't load, a button doesn't respond, you're stuck in a login loop, or you see an "Oops," 404, or "Forbidden
- Unable to Access Certain Locations or GroupsThis article helps you identify why your Toast Web access is blocked for certain locations or groups, and routes you to the right fix.
- Toast Product Availability in Australia, Canada, Ireland, and the United Kingdom
Communication Preferences
Communication Preferences
- Navigating Natural Disasters With ToastLearn how Toast navigates natural disasters.
- Optimize Communication PreferencesWith communications preferences in Toast Web, you can easily access and communicate with your service and maintenance contacts.
- Create Email Lists and Configure Employee NotificationsLearn how to set up email notifications for sales summaries, financial information, release notes, and online orders that are sent to your r
- Unsubscribe From Toast Status Updates
- Get Help With Not Receiving Toast EmailsLearn how to troubleshoot when you're not receiving or missing emails from Toast.
- Add or Update Financial Contact Email
- Update Restaurant Phone Number or AddressLearn how to edit your restaurant name, location name, phone, and location address directly in Toast Web.
- Add an Employee to Performance Summary Email List
- What is Toast's Restaurant Research Hub?
- Change Your Browser and Translate Web PagesLearn how to change the language for your Google Chrome browser and translate Toast Web pages and Toast Central articles to your native lang