Key Features of the Tock Integration
The Tock integration with Toast to offer a real-time, two-way integration for US businesses. Benefits include:
Streamlined Service
Toast check with guest name, party size, table and assigned server opens automatically when you seat a reservation or walk-in party in Tock.
Tock party status changes when Toast check is paid, allowing your host to anticipate upcoming table vacancies.
Automated Prepayments
Any payments already made on Tock will push to the auto-opened Toast check as a lump sum payment credit.
Reporting Reconciliation
Since Tock payments are pushed to Toast, it allows you so see Tock payments as part of your POS reporting.
Guest Data Order
POS check data is pulled into Tock reservations, allowing your team to see what’s been ordered in real-time or easily find the POS check details for a past Tock reservation.
Note: You do not need an API key for Tock if you've already set up an Other payment option.
Want to learn more about adding Toast Partner Integrations to your restaurant? See Set Up Toast Partner Integrations.
Tock Integration Setup and Configuration
For more information on setting up and configuring the Tock integration with Toast, see the Tock website here.
Use Tock With Toast
See the Toast Front of House Operation Guide on the Tock website for more information.
Tock Troubleshooting and Support FAQ
For any other questions or technical issues relating to your Tock integration, please contact the Tock team using the contact information below:
Tock support email: hospitality@tockhq.com
Tock support hours:
Monday - Friday: 7:00 a.m. - 9:00 p.m. CST
Saturday: 11:00 a.m. - 7:00 p.m. CST
Sunday: Emergency requests only