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Get Help With Fountain Integration

Fountain is a leading technology platform built and optimized for the frontline workforce.

Written by Agent Support Bot

Fountain Overview

Fountain is a leading technology platform built and optimized for the frontline workforce. With deep experience in frontline hiring and the restaurant space, Fountain has helped thousands of restaurants hire faster, smarter, and more efficiently. On average, Fountain restaurant customers have reduced their time-to-hire by 77% and converted their top applicants to hires at a three times rate.

On a mission to open opportunities for the global frontline workforce, Fountain has helped more than 91 million people find their next job across 75 countries.

Fountain and Toast Relationship

In support of Toast’s continued efforts to broaden the depth and breadth of its platform, Toast and Fountain have entered into a strategic partnership agreement to solve a problem that is a top priority for our customers - finding and hiring workers.

Fountain Hire Overview

What is Fountain Hire?

Fountain Hire is an advanced hiring platform specifically built and designed to elevate the hiring experience for frontline workers. It helps businesses like restaurants manage hiring by automating key recruitment tasks like sourcing, screening, and onboarding. By streamlining the hiring process, Fountain Hire empowers customers to reduce time-to-hire and attract top-tier hourly talent, ensuring locations stay fully staffed and operational.

How does Fountain Hire work?

Fountain Hire automates the recruitment process for hourly positions, integrating with job boards and digital platforms to source candidates. AI-powered tools screen applicants based on your criteria, and the platform automates tasks like interview scheduling and communication, helping your team focus on hiring decisions rather than administrative work. With a mobile-first interface, Fountain Hire makes it easy for candidates to apply and track their progress, enhancing the experience for today’s mobile workforce.

Who can benefit from using Fountain Hire?

Fountain Hire is ideal for restaurants that have an existing hiring or recruiting team that is looking for help with sourcing more efficiently, attracting better candidates, and hiring faster. Leveraging Fountain Hire’s automation, mobile-first approach, and seamless job-board integration, Fountain is bringing the future of hiring to life.

What are the key features of Fountain Hire?

      • Job Board Integrations: Easily connect to an extensive network of job boards with a single click.

      • AI-Driven Screening & Sourcing: Automatically identifies and ranks candidates based on predefined qualifications.

      • Automated Scheduling & Communication: Simplifies interview scheduling and automates candidate communication for faster time-to-hire.

      • Mobile-First Candidate Experience: Designed for the hourly workforce, candidates can apply and track progress on any device, ensuring a seamless and accessible experience.

      • Customizable Workflows: Tailored workflows allow businesses to adapt the platform to their specific hiring needs and processes.

      • Real-Time Analytics: Provides insights and reporting on key hiring metrics, helping businesses continuously improve their hiring process.

Is Fountain Hire easy to implement and use?

Yes, Fountain Hire is built for ease of use, with an intuitive design that allows talent acquisition teams and hiring managers of all skill levels to quickly adopt the platform. The Fountain team provides comprehensive onboarding and support, ensuring a smooth implementation. Whether you're managing a small team or hiring at scale, Fountain Hire’s user-friendly interface makes it simple to manage your hiring process.

How does Fountain Hire integrate with Toast?

Toast Customers using the Fountain integration can create their employees in the location(s) of their choice simply by hiring them in Fountain. Once hired, the employee will appear as “active” at the Toast restaurant. Employers will still need to invite employees to create an account using Toast Web, as that is not initiated via Fountain.

For Toast Payroll Customers, just make sure the applicant's email address in Fountain and the employee's email address added in Payroll are the same, and they’ll map at the time of Toast Payroll Hire. Employees paid via Toast Payroll will still need to be entered into Payroll as a new hire.

How does Fountain Hire ensure the quality of candidates?

Fountain Hire uses AI-powered automation to screen candidates based on specific qualifications defined by your team. This ensures that only the best candidates move forward in the process, reducing time spent on manual review. Additionally, businesses can customize their workflows to include assessments or interviews, ensuring that only top-quality candidates are hired.

What kind of support does Fountain Hire offer?

Fountain provides full support through a dedicated onboarding team and ongoing technical assistance. Our support team helps ensure your team can quickly adopt the platform and optimize it to fit your hiring needs. Whether it’s troubleshooting, feature optimization, or workflow customization, Fountain’s support team is available to assist at every stage.

How much does Fountain Hire cost?

Price will depend on the volume of workers hired, but generally, a restaurant location can expect to pay between $50 - $130 / month/location.

Fountain Assist Overview

What is Fountain Assist?

Fountain Assist is an innovative hiring solution that combines cutting-edge AI technology with personalized human expertise to streamline the hiring process. Seamlessly integrating frontline hiring expertise with Fountain's advanced AI and automation-driven Hire technology, Assist provides restaurants with an all-in-one solution for sourcing, screening, and onboarding top-tier candidates.

How does Fountain Assist work?

Fountain Assist is a service that removes the headaches and hands-on tasks of hiring and does it all for you, using the frontline hiring expertise of the Assist team combined with the AI- and automation-powered tools of Fountain’s platform of tools that have been built specifically to streamline the frontline hiring process.

We start by sourcing candidates from various channels, such as job boards and social media platforms, using targeted criteria. Then, the Assist Team automates the screening process, identifying top candidates based on predefined qualifications. Finally, they offer personalized human expertise in interviewing and screening to ensure the best fit for your organization, all leading to more efficient and effective hiring.

What sets Fountain Assist apart from other hiring solutions?

Fountain Assist stands out for its unique combination of services, offering the best frontline hiring experts out there, and the best AI- and automation-driven tools offered by Fountain. While many hiring solutions rely solely on automation, Fountain Assist integrates the best of both worlds to provide businesses with a comprehensive and tailored approach to hiring. This ensures not only efficiency but also quality to help you find more qualified people simply, smartly, and speedily.

Who can benefit from using Fountain Assist?

Fountain Assist is "Designed for restaurants that want hands-on staffing support, ensuring managers can hire seamlessly across one or multiple locations."

How does Fountain Assist integrate with Toast?

Toast Customers using the Fountain integration can create their employees in the location(s) of their choice simply by hiring them in Fountain. Once hired, the employee will appear as “active” at the Toast restaurant. Employers will still need to invite employees to create an account using Toast Web, as that is not initiated via Fountain.

For Toast Payroll Customers, just make sure the applicant email address in Fountain and the employee email address added in Payroll are the same, and they’ll map at the time of Toast Payroll Hire. Employees paid via Toast Payroll will still need to be entered into Payroll as a new hire.

What are the key features of Fountain Assist?

Fountain Assist offers a range of features to streamline the hiring process, including an easy-to-use user interface, access to AI-powered candidate sourcing tools, screening and scheduling, seamless integration with Toast, and real-time analytics and insights. These features, when used together by our expert team, allow us to simplify the hiring process and deliver better results for you.

How does Fountain Assist ensure the quality of candidates?

Fountain Assist leverages AI technology to automate the screening process and identify top candidates based on predefined qualifications. Additionally, our team of hiring experts provides personalized services and expertise created specifically for you to ensure that only the best candidates are selected for your organization.

What kind of support does Fountain Assist offer?

Fountain Assist offers comprehensive support to help you get the most out of the platform and our services. Our team provides training, ongoing guidance, and technical support to ensure that you have everything you need to succeed. Additionally, we're always available to answer any questions or address any concerns you may have.

How much does Fountain Assist cost?

Price will depend on the role and location of the desired hire, and restaurants will know their all-in cost in advance of getting started. Connect with the Fountain team to learn more.

Fountain Solutions for Toast Customers

Are you a Toast customer interested in exploring Fountain's solutions (but haven't purchased access yet)?

  1. Visit https://www.fountain.com/toast to request a live demo of Fountain's solution or read more here.

  2. Once you request a demo, the Fountain team will reach out to you to schedule a time for a live review of their solutions and a discussion of pricing.

  3. If you decide to move forward and purchase access, the Fountain onboarding team will guide you through the setup process.

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