Employee Management
Employee Management
By Agent1 author152 articles
- Print a Shift ReviewLearn how to print a shift review.
- Get Started With the UKG IntegrationLearn how to set up the UKG integration with Toast.
- Toast Payroll: Duplicate Profile Detection in ToastThis feature helps Toast Payroll users prevent duplicate profiles when you're add a new profile into Toast Web or Toast Payroll.
- Manage Toast Access Cards & Swipe CardsYou can configure and assign swipe cards to employees and managers in order to reduce the chances of passcode theft and high-level manager p
- Toast Payroll: Create Task Lists for Employees
- Get Help With Toast Web Error: Invalid Email
- Audit the POS Access Code Used for a Specific Action
- Get Help With Missing Sales in Shift Review
- How do I edit an entry on the manager log?
- How can I locate my POS access code in the Toast platform?
- Set Up Text Alerts and Manager NotificationsLearn how to configure and send text alerts from the POS to chosen employees, and how to send manager notifications from Toast Web to your P
- PCI Compliance OverviewLearn about PCI compliance, expectations, responsibilities, requirements, and costs.
- Set Up Cash DrawersThis article will guide you through creating a cash drawer, as well as removing a cash drawer, what it means for cash in hand vs. cash in th
- Print a Shift Review
- Job Code Field in Toast Web
Jobs & Employees
Jobs & Employees
- Access and Manage Your Shift ReviewLearn how to access and manage your shift review.
- Employee and Job Permission Updates in Toast WebToast is planning updates to employee profiles and permissions in Toast Web. Review what to expect in the upcoming months
- Duplicate Employee Profiles in Toast WebIdentify which Toast Web profile holds an employee's tip and time data, archive the duplicate, and confirm mapping in Toast Payroll.
- "User with this email already exists" Error in Toast WebResolve the "email already in use" error when adding or editing an employee in Toast Web, whether the conflict is archived, at another locat
- Terminate or Archive an Employee in Toast Web or Toast PayrollThis article explains how to terminate or archive an employee in Toast Web or Toast Payroll.
- Resolve Missing or Incorrect Employee Wages in Toast WebTroubleshoot missing pay rates, wage override errors, and incorrect wages for employees in Toast Web, including jobs without default wages a
- Get Started With the Team OverviewThe Team Overview page is a new way to manage your staff. Check out sales, clocked-in teammates, your labor percent, and more by using this
- Grant or Remove Toast Web Access for Existing EmployeesIf an employee can't log in to Toast Web or the POS with their email address, follow these steps to grant them access.
- Remove the Invited Status on an Employee Profile
- Get Help With Managing Employee Email AddressesUpdate employee email addresses in Toast Web or Toast Payroll, fix "already in use" errors, and troubleshoot missing invitation or notificat
- Access and Manage Your Shift Review
- How do I restrict POS access to time clock-only?
- Can I bulk update employee IDs in Toast Web?
- Customize Shift Review SettingsShift Reviews can be customized in several ways, from requiring them, adding bar tip percentages, or recording service fees.
- Make Employees Exempt From Clocking In and Out
- Create and Edit Jobs (Roles) for Toast POSJobs help you to quickly add employees with the same user permissions based on their job, mass-update wages by job, and regulate your labor
- Shift Review OverviewLearn how to configure, complete, and manage shift reviews on your POS.
- How do I disable an employee from logging in?
- Fix Server Name or Job Title Not Showing on POSFollow the "Resync All Data" steps outlined in this article to resolve employee changes not reflecting on your POS devices.
- Employee Hours and Pay Permissions
- Reinstate an Archived Employee
- Can I add employee photos in the Toast Now app?
- How can I merge employee profiles?
- Get Help With Updating Job Titles
- "User Not Active in Any Restaurant" Error
- Find or Edit an Employee's POS Access CodeLearn how to locate, change, or enable a POS access code for any employee in Toast Web, including how to find your own code.
Labor Integrations
Labor Integrations
- Get Started With DishOut IntegrationLearn how to set up the DishOut integration with Toast.
- Get Started With the Fisherman IntegrationLearn how to set up the Fisherman integration with Toast.
- Get Started With the Toast Comp Card IntegrationUsing the Toast Comp Card integration is a great way to issue free goods or services to guests for future use. In this article, learn how t
- Get Started With the SparkPlug IntegrationIn this article learn how SparkPlug can leverage Toast’s labor, orders, and menu data, allowing customers to automate tedious staff incentiv
- Get Started With the EmployeeMetrics IntegrationLearn how to set up the EmployeeMetrics integration with Toast.
- Get Started With the Axial Shift IntegrationLearn about the Axial Shift integration.
- Get Started With the Restaurant365 IntegrationThe Restaurant365 integration for Toast provides restaurant-specific accounting and back-office software.
- Enforce Schedule and Time Clock Rules With Integration Partners
- Get Help With Fountain IntegrationFountain is a leading technology platform built and optimized for the frontline workforce.
- Get Help With TipHaus
- Get Started With the QSR Automations IntegrationLearn how to set up the QSR Automations integration with Toast.
- Get Started With the ExpandShare IntegrationLearn how to set up the ExpandShare integration with Toast.
- Get Started With the Paylocity IntegrationLearn how to set up the Paylocity integration with Toast.
- Get Started With the Evention IntegrationLearn how to set up the Evention integration with Toast.
- Get Started With the Workstream IntegrationLearn how to set up the Workstream integration with Toast.
- Get Started With Incept AI IntegrationLearn how to set up the Intercept AI integration with Toast.
- Get Started With the Zignyl IntegrationConnecting AI-powered business analytics and human behavior, Zignyl is a comprehensive workforce management solution, allowing to forecast,
- Get Started With the Push Operations IntegrationPush Operations is a standard read-only integration that uses the Orders API to build sales reports and calculate sales forecasts.
- Get Started With the Kickfin IntegrationKickfin automated tip pool calculations and digitizes the tip-out process, all while paying employee instantly to their bank of choice.
- Get Started With the 7shifts IntegrationEnable the 7shifts integration with Toast to simplify scheduling & team communication, sync employee information, and track sales and labor
- Recently-Added Employee Not Showing in HotSchedules
Multi-Location Labor
Multi-Location Labor
- Multi-Location Management Permissions GuideThis article covers common permission issues and provides answers to frequently asked questions about MLM permissions.
- Get Help With MLM Employee Access & PermissionsLearn best practices and solutions to common permissions issues for Toast Multilocation Management.
- Manage User Jobs & Permissions With MLMFor restaurants using MLM, one user may need to make changes to another user's permissions, basic information, and jobs at certain locations
- Log Into Another Location on Toast POS
- Assign Employees to Multiple LocationsLearn how to grant access to multiple locations and how to adjust location-level permissions for an employee.
MyToast App
MyToast App
- The MyToast App: PayUse the Pay tab in the MyToast app to view paystubs and W-2s, update your payment method, order a Toast Pay Card, take PayOuts, and transfer
- The MyToast App: ShiftsSee how the Shifts tab in the MyToast app shows past shifts, tips, wages, upcoming schedule, shift swaps, and sentiment surveys.
- The MyToast App: AccountThe MyToast app is a hub for employees of Toast restaurants. It can be used to find paystubs and manage your Toast Pay Card.
- The MyToast App: ChatThe new Team Chat feature allows staff to communicate with each other via the MyToast app.
- The MyToast App: TodayThe Today tab will be the first thing employees see in the app if they have Toast Payroll and/or Scheduling (Sling by Toast). Check out the
- Locate Email Addresses for MyToast App Login
- Update Your Toast AppLearn how Toast automatically installs Toast app updates, or how to complete a manual update.
Permissions
Permissions
- Gain Full Access or Ownership of Your Toast Account
- Common Scenarios: Multiple User Permissions
- Get Help with Permissions Error: Can’t Edit Permissions
- Get Help With User Permissions for Toast POSTroubleshoot permission errors on Toast Web and Toast POS, including the Forbidden error, "can't edit permissions you don't have," expired p
- Permissions Reference GuideLearn about all of the access permissions that can be assigned to employees for POS and Toast Web access.
- Why aren't my permissions working correctly?Diagnose why Toast permissions aren't working as expected — from blocked admins and post-update issues to permissions that appear active but
- Unable to Access Payroll, Loyalty, and/or Email MarketingThis article helps you identify why an employee can't access — or can only view — Payroll, Loyalty, or Email Marketing in Toast Web, and rou
- Why can't I publish menu changes?
- Toast Web Menu Visibility Permissions
- Cash Management Permissions for Managers
- Assign User Access PermissionsAssigning access permissions to your employees defines what features your employees have access to on both the POS and in Toast Web.
- Can I require manager approval to add service charges?
- Permission Needed to View Net Sales
- Unable to Publish Changes in Toast Web
- Limit POS Permissions to the Clocked-in Job
Sling by Toast
Sling by Toast
- Manage Scheduling in the MyToast App (for Employees)Employees can use the MyToast app to view their schedule, manage their unavailability, request time off, swap shifts, and more.
- Get Help With Scheduling in Toast WebIf you have questions or need help using the Scheduling feature in Toast Web, find answers here.
- Get Started With Scheduling in Toast WebLearn about the new Scheduling feature in Toast Web and begin the setup process with this article.
- Sling by Toast: Employee DocumentsLearn how to add documents to employee profiles on Sling.
- Sling by Toast: Customize Schedule SettingsConfigure how the schedule is laid out for your account and how employees see it: visibility, breaks, shift acceptance, exchanges, and labor
- Sling by Toast: Delete Company AccountLearn how to delete your Sling account.
- Sling by Toast: Preferences and NotificationsAdjust your Sling preferences—time, name format, world clock, shift appearance—and configure Dashboard, message, and shift-alarm notificatio
- Sling by Toast: Start and End BreaksLearn how to start and end breaks on Sling.
- How Do I Join My Company On Sling?
- Employee Time off
- Sling by Toast: Set Up Schedule Enforcement
- Contact Customer Support for Sling
- Sling by Toast: Compare Sling Lite and Sling ProSling Lite is included in every Toast POS package as Scheduling Basics, but Sling Pro offers extra features to take employee schedules to th
- Sling by Toast: Multi-Location Account vs. Separate Sling AccountsLearn if you add all locations under a single Sling account, or create multiple accounts to keep your location details separate.
- Creating a Shift
- Sling Pricing (non-Toast accounts)
- Create & Sync Your Sling By Toast Account
- Sling by Toast: System RolesLearn the difference between an admin, manager, and employee on Sling.
- Sling by Toast: Change Email AddressUsers can update their Sling login email through their profile on web or mobile. This change also updates where notifications are sent.
- Why Can’t I Log Into My Sling Account?
- Sling by Toast: Configure Time Clock and Time EntriesIf your company uses Scheduling Pro, find details regarding Sling + Toast's timeclock and timesheets, including mobile clock-in and timeshee
- Get Started With Sling by ToastSling by Toast is an integration Toast offers to help you schedule your employee's shifts. Find the details you need to begin here.
- Sling by Toast: Log In
- Schedule Visibility for Employees
- Manage Scheduling in Toast Web (for Employers)Learn how to use Scheduling in Toast Web, including creating a shift or schedule, managing employee unavailability and time off, and forecas
- Sling by Toast: ReportsLearn about the report options on Sling
- Sling by Toast: Available Shifts, Shift Swaps, and Shift OffersLearn about available shifts, shift swaps, and shift offers.
- Sling by Toast: Customize Company SettingsLearn what the general settings in Sling control, including restrictions, messages, newsfeed, and tasks, and who can adjust them.
- Sling by Toast: Reset PasswordUse this article for help if you forgot your password for Sling by Toast.
- Sling by Toast: Unavailability and Time OffLearn how to use the unavailability and time off features within Sling.
- Sling by Toast: Time Clock SettingsLearn how to set up and use the time clock feature within Sling.
- Sling by Toast: Integration OverviewLearn about the Sling and Toast integration.
- Sling by Toast: Calendar SyncLearn how to sync your scheduled shifts or the full schedule to a third-party calendar application.
Timesheet Management
Timesheet Management
- Adjust Time Entries of Shifts When They Run OverCorrect a shift that ran over, stayed open, or was auto-clocked out so an employee's hours are accurate in Toast Web or on the Toast POS.
- Time Entry Management OverviewReview, edit, and manage employee clock-in and clock-out times, breaks, and declared tips from the Time entry management page in Toast Web.
- Resolve Time Clock and POS Access Issues
- Get Help With Clocking In
- Get Help with Labor Error: Time Entries Can't Exceed 24 Hours
- Hours Counted as Overtime Instead of Regular Hours
- Can I edit a time entry report when an employee's wage changed?
- Enable Time Clock on Employee Clock-In Screen
- Get Help With Breaks in Toast WebView some additional configurations and features for breaks in Toast Web.
- Locate Auto Clock Out Time Entries
- Edit Employee Time Clock EntriesLearn how to correct an employee's time entry in Toast — fix auto-clock outs, adjust missed punches, update declared cash tips, or change jo
- Customize Time Clock Options
- Set Up Notifications For Employee Time Entries and Breaks
- Enable or Disable the Auto Clock-Out Feature
- Employees Required to Get Manager Approval to Clock in or Out
- Close an Open Shift From Yesterday
- Build Employee Breaks in ToastConfiguring break types in Toast Web helps you accurately track employee breaks.
- Clock In and Out for Shifts and BreaksClock in, take breaks, and clock out on the Toast POS, and fix the most common timeclock errors.
- Which Terminal an Employee Used to Clock In or Out
- Audit Changes to Employee Time Entries
- Get Help With Employee Clock-in Issues on the POSThis article covers common causes and fixes when an employee can’t clock in or access the Toast POS, or the wrong name appears.
Tips Manager
Tips Manager
- Pay Out Tips and Gratuities in Cash While Using Toast Tips ManagerThis guide explains how to pay out tips as cash to employees if you use Toast Tips Manager to pool or share tips.
- Get Help With Tips Not Sending to PayrollWork through common reasons Tips Manager tips won't approve or send to Toast Payroll, including the "unmapped employee" error.
- Toast Tips Manager Onboarding WizardBuild and save your first tip rule with the Toast Tips Manager onboarding wizard.
- Plan Your Tip Pooling PolicyPut your tip policy together by using the Q&A and special setups in this article, then use the Tip Policy Preview feature as a test run.
- Get Help With Toast Tips ManagerFind Tips Manager troubleshooting scenarios and FAQ for incorrect tip distributions, pooling intervals, reporting and more
- Get Started With Toast Tips ManagerLearn how to sign up for Toast Tips Manager and review the configuration and policy settings needed to begin.
- Tips Manager and Online OrderingCreate a generic online ordering employee, assign it to online orders, and build a tip pool so online ordering tips distribute to your clock
- Points and Percentages With Toast Tips ManagerLearn how Toast Tips Manager splits tip pools using points or percentages, see worked examples, and decide which method fits your staffing.
- Set Up Toast Tips Manager for Catering and EventsThis guide will walk you through the process of using our Catering and Events and Tip Management modules to ensure accurate tracking of empl