Employee Management

By Agent1 author132 articles

Toast Payroll: Duplicate Profile Detection in ToastThis feature helps Toast Payroll users prevent duplicate profiles when you're add a new profile into Toast Web or Toast Payroll.

Terminate or Archive an Employee in Toast Web or Toast Payroll

Manage Toast Access Cards & Swipe CardsYou can configure and assign swipe cards to employees and managers in order to reduce the chances of passcode theft and high-level manager p

Toast Payroll: Create Task Lists for Employees

Get Help With Toast Web Error: Invalid Email

Audit the POS Access Code Used for a Specific Action

Get Help With Missing Sales in Shift Review

How do I edit an entry on the manager log?

How can I locate my POS access code in the Toast platform?

Set Up Text Alerts and Manager NotificationsLearn how to configure and send text alerts from the POS to chosen employees, and how to send manager notifications from Toast Web to your P

PCI Compliance OverviewLearn about PCI compliance, expectations, responsibilities, requirements, and costs.

Set Up Cash DrawersThis article will guide you through creating a cash drawer, as well as removing a cash drawer, what it means for cash in hand vs. cash in th

Print a Shift Review

Job Code Field in Toast Web

Jobs & Employees

Resolve Missing or Incorrect Employee Wages in Toast WebTroubleshoot missing pay rates, wage override errors, and incorrect wages for employees in Toast Web, including jobs without default wages a

Get Started With the Team OverviewThe Team Overview page is a new way to manage your staff. Check out sales, clocked-in teammates, your labor percent, and more by using this

Grant or Remove Toast Web Access for Existing EmployeesIf an employee can't log in to Toast Web or the POS with their email address, follow these steps to grant them access.

Remove the Invited Status on an Employee Profile

Get Help With Managing Employee Email AddressesLearn how to manage and update employee email addresses in Toast.

Access and Manage Your Shift Review

How do I restrict POS access to time clock-only?

Can I bulk update employee IDs in Toast Web?

Customize Shift Review SettingsShift Reviews can be customized in several ways, from requiring them, adding bar tip percentages, or recording service fees.

Make Employees Exempt From Clocking In and Out

Create and Edit Jobs (Roles) for Toast POSJobs help you to quickly add employees with the same user permissions based on their job, mass-update wages by job, and regulate your labor

Shift Review OverviewLearn how to configure, complete, and manage shift reviews on your POS.

How do I disable an employee from logging in?

Update Server Name and Job Titles on POSFollow the "Resync All Data" steps outlined in this article to resolve employee changes not reflecting on your POS devices.

Employee Hours and Pay Permissions

Reinstate an Archived Employee

Can I add employee photos in the Toast Now app?

How can I merge employee profiles?

Get Help With Updating Job Titles

"User Not Active in Any Restaurant" Error

Labor Integrations

Get Started With DishOut IntegrationLearn how to set up the DishOut integration with Toast.

Get Started With the Fisherman IntegrationLearn how to set up the Fisherman integration with Toast.

Get Started With the Toast Comp Card IntegrationUsing the Toast Comp Card integration is a great way to issue free goods or services to guests for future use. In this article, learn how t

Get Started With the SparkPlug IntegrationIn this article learn how SparkPlug can leverage Toast’s labor, orders, and menu data, allowing customers to automate tedious staff incentiv

Get Started With the EmployeeMetrics IntegrationLearn how to set up the EmployeeMetrics integration with Toast.

Get Started With the Axial Shift IntegrationLearn about the Axial Shift integration.

Get Started With the Restaurant365 IntegrationThe Restaurant365 integration for Toast provides restaurant-specific accounting and back-office software.

Enforce Schedule and Time Clock Rules With Integration Partners

Get Help With Fountain IntegrationFountain is a leading technology platform built and optimized for the frontline workforce.

Get Help With TipHaus

Get Started With the QSR Automations IntegrationLearn how to set up the QSR Automations integration with Toast.

Get Started With the ExpandShare IntegrationLearn how to set up the ExpandShare integration with Toast.

Get Started With the Paylocity IntegrationLearn how to set up the Paylocity integration with Toast.

Get Started With the Evention IntegrationLearn how to set up the Evention integration with Toast.

Get Started With the Workstream IntegrationLearn how to set up the Workstream integration with Toast.

Get Started With Incept AI IntegrationLearn how to set up the Intercept AI integration with Toast.

Get Started With the Zignyl IntegrationConnecting AI-powered business analytics and human behavior, Zignyl is a comprehensive workforce management solution, allowing to forecast,

Get Started With the Push Operations IntegrationPush Operations is a standard read-only integration that uses the Orders API to build sales reports and calculate sales forecasts.

Get Started With the Kickfin IntegrationKickfin automated tip pool calculations and digitizes the tip-out process, all while paying employee instantly to their bank of choice.

Get Started With the 7shifts IntegrationEnable the 7shifts integration with Toast to simplify scheduling & team communication, sync employee information, and track sales and labor

Recently-Added Employee Not Showing in HotSchedules

Multi-Location Labor

Multi-Location Management Permissions GuideThis article covers common permission issues and provides answers to frequently asked questions about MLM permissions.

Get Help With MLM Employee Access & PermissionsLearn best practices and solutions to common permissions issues for Toast Multilocation Management.

Manage User Jobs & Permissions With MLMFor restaurants using MLM, one user may need to make changes to another user's permissions, basic information, and jobs at certain locations

Log Into Another Location on Toast POS

Assign Employees to Multiple LocationsLearn how to grant access to multiple locations and how to adjust location-level permissions for an employee.

MyToast App

The MyToast App: PayThe MyToast app is a hub for employees of Toast restaurants. It can be used to find paystubs and manage your Toast Pay Card.

The MyToast App: ShiftsThe MyToast app is a hub for employees of Toast restaurants. Use the Shifts tab to view your schedule and the details of each shift.

The MyToast App: AccountThe MyToast app is a hub for employees of Toast restaurants. It can be used to find paystubs and manage your Toast Pay Card.

The MyToast App: ChatThe new Team Chat feature allows staff to communicate with each other via the MyToast app.

The MyToast App: TodayThe Today tab will be the first thing employees see in the app if they have Toast Payroll and/or Scheduling (Sling by Toast). Check out the

Locate Email Addresses for MyToast App Login

Update Your Toast AppLearn how Toast automatically installs Toast app updates, or how to complete a manual update.

Permissions

Gain Full Access or Ownership of Your Toast Account

Common Scenarios: Multiple User Permissions

Get Help with Permissions Error: Can’t Edit Permissions

Get Help With User Permissions for Toast POSTroubleshoot permission errors on Toast Web and Toast POS, including the Forbidden error, "can't edit permissions you don't have," expired p

Permissions Reference GuideLearn about all of the access permissions that can be assigned to employees for POS and Toast Web access.

Why aren't my permissions working correctly?Diagnose why Toast permissions aren't working as expected — from blocked admins and post-update issues to permissions that appear active but

Unable to Access Payroll, Loyalty, and/or Email Marketing

Why can't I publish menu changes?

Toast Web Menu Visibility Permissions

Cash Management Permissions for Managers

Assign User Access PermissionsAssigning access permissions to your employees defines what features your employees have access to on both the POS and in Toast Web.

Can I require manager approval to add service charges?

Permission Needed to View Net Sales

Why can't I access a report in Toast Web?

Unable to Publish Changes in Toast Web

Limit POS Permissions to the Clocked-in Job

Sling by Toast

How Do I Join My Company On Sling?

Employee Time off

How to Create a Message

Schedule Enforcement

Contact Customer Support for Sling

Get Started With Sling by ToastSling by Toast is an integration Toast offers to help you schedule your employee's shifts. Find the details you need to begin here.

Sling by Toast: Configure Time Clock and Time EntriesIf your company uses Scheduling Pro, find details regarding Sling + Toast's timeclock and timesheets, including mobile clock-in and timeshee

Why Can’t I Log Into My Sling Account?

Change/Update Sling Scheduling Email

Sling Scheduling System Roles

Create & Sync Your Sling By Toast Account

Sling Pricing (non-Toast accounts)

Creating a Shift

Multi-Location Account vs. Separate Sling Accounts

Sling by Toast: Compare Scheduling Lite and Scheduling ProSling Lite is included in every Toast POS package, but Sling Pro offers extra features to take scheduling to the next level.

Sling by Toast: Log In

Sling by Toast: Set Up Schedule EnforcementWhen using Sling by Toast, you may wish to manage the buffer employees can clock in or out around based on their scheduled shifts.

Schedule Visibility for Employees

Scheduling by Sling in Toast WebIf you navigate to the Scheduling page in Toast Web, you might see a new view. Read this article to discover more.

Timesheet Management

Time Entry Management OverviewReview, edit, and manage employee clock-in and clock-out times, breaks, and declared tips from the Time entry management page in Toast Web.

Resolve Time Clock and POS Access Issues

Get Help With Clocking In

Get Help with Labor Error: Time Entries Can't Exceed 24 Hours

Hours Counted as Overtime Instead of Regular Hours

Can I edit a time entry report when an employee's wage changed?

Enable Time Clock on Employee Clock-In Screen

Get Help With Breaks in Toast WebView some additional configurations and features for breaks in Toast Web.

Locate Auto Clock Out Time Entries

Edit Employee Time Clock EntriesLearn how to correct an employee's time entry in Toast — fix auto-clock outs, adjust missed punches, update declared cash tips, or change jo

Customize Time Clock Options

Set Up Notifications For Employee Time Entries and Breaks

Enable or Disable the Auto Clock-Out Feature

Employees Required to Get Manager Approval to Clock in or Out

Close an Open Shift From Yesterday

Build Employee Breaks in ToastConfiguring break types in Toast Web helps you accurately track employee breaks.

Adjust Time Entries of Shifts When They Run Over

Clock In and Out for Shifts and BreaksLearn how to start and end your shifts, and manage break times by clocking in and out on your Toast device.

Which Terminal an Employee Used to Clock In or Out

Audit Changes to Employee Time Entries

Tips Manager

Pay Out Tips and Gratuities in Cash While Using Toast Tips ManagerThis guide explains how to pay out tips as cash to employees if you use Toast Tips Manager to pool or share tips.

Toast Tips Manager Onboarding WizardThe Toast Tips Manager wizard is available to restaurants who have purchased the Tips Manager module, but have not yet set up a tip rule. On

Get Help With Tips Not Sending to Payroll

Plan Your Tip Pooling PolicyPut your tip policy together by using the Q&A and special setups in this article, then use the Tip Policy Preview feature as a test run.

Get Help With Toast Tips ManagerFind Tips Manager troubleshooting scenarios and FAQ for incorrect tip distributions, pooling intervals, reporting and more

Get Started With Toast Tips ManagerLearn how to sign up for Toast Tips Manager and review the configuration and policy settings needed to begin.

Tips Manager and Online OrderingSet up a generic online ordering employee and a set of tip rules so online ordering tips can be distributed to employees.

Tip Retrieval When Multiple Employees Manage One Check

Points and Percentages With Toast Tips ManagerSee the difference between points and percentages in Toast Tips Manager and when it may be best to use one or the other.

Set Up Toast Tips Manager for Catering and EventsThis guide will walk you through the process of using our Catering and Events and Tip Management modules to ensure accurate tracking of empl