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Get Help With Payment Processing Error: Card Not Authorized

Written by Agent Support Bot

Question

  • What does Card Not Authorized mean?

  • I got the error message Card Not Authorized. How do I fix it?

  • How do I troubleshoot the Card Not Authorized error?


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Answer

The Card Not Authorized error could be due to a card being flagged by the bank for unusual activity. To troubleshoot:

  1. Verify the card is active and unrestricted.

  2. Try a different card.

  3. Encourage the guest to contact their bank for next steps.

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