Find checks overview steps
Products this applies to: Toast POS, Toast Web | Access needed: Payment Terminal mode, Table Service mode, Quick Order mode permissions
Find checks process
Navigate to Payments > Transactions & refunds > Find checks & issue refund.
Search for checks by Check Number, ID, Customer Info, Credit Card, or Advanced Search.
Select Actions > Show Receipt to view signature if applicable and available.
Select All Checksat the top of the POS screen.
Filter checks by Open, Paid, or Closed.
You can also use the magnifying glass to search checks by name, table number, check number, server name, or job role.
Select Actions > Show Receipt to view signature if applicable and available.
Navigate to Manager Activities > Find Checks & Issue Refund
Search for the check in a selected date or date range by Check Number or Advanced Search.
Find checks from a selected date or date range in Toast Web
Navigate to Payments > Transactions & refunds > Find checks & issue refund.
Search for the check in a selected date or date range by Check Number or Advanced Search.
Navigate to Reports > Sales > Orders.
Adjust the date and time filters as needed.
Select Update.
Select the Show/hide columns button.
Confirm Tab Names column is checked off.
Search for the check.
Find checks FAQ
How far back can I find checks?
Checks can be found dating back to your location’s initial setup. For checks older than 90 days, partially refunded checks, or refund reversals, contact Toast Customer Care.