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Troubleshoot Email Marketing Subscriber Actions

Written by Agent Support Bot

Question

How do I troubleshoot Email Marketing Subscriber Actions?


Answer

Are you setting up a subscribers list for a Toast email marketing campaign and there are buttons grayed out that you can't select?

Perhaps you're adding or importing subscribers into Toast Marketing and the Continue button is grayed out.


add subscribers to a list screenshot


Or you're removing unsubscribed, and the Upload unsubscribers button is grayed out.


remove unsubscribers screenshot


This may be an instance where your browser and/or firewall is blocking pop-ups. Reconfigure your browser and/or firewall to allow these pop-ups, and you should be able to select the buttons!

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